I was going to get cable and phone service. Its terrible, all y'all want too do is put a whole in my pocket. Can I rent a router/modem from Suddenlink? We appreciate you leaving a review. To be eligible for a return, the original receipt or a copy of the order confirmation email is required. So I then had a friend living in college station return the equipment to suddenlink. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. The suddenlink stores locations can help with all your needs. Where can I find out about which modem to buy? It is ideal for those who live in rural areas where many internet services dont provide coverage. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. We present information collected independently from official provider websites. Do I need both? The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. Its easy to cancel Optimum internet and television service. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. Suddenlink. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Are you moving to a new location? Yes No. And do they tell you this on the phone ABSOLUTELY NOT! Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. Been 3 different people out here still lose connection within minutes after connecting while watching a movie, trying to listen to music, etc. Companies have different return options to choose from. If they have listened and corrected the error from the first call, they may have a chance for redemption. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. Thanks! Because Optimum doesnt require contracts, they also dont charge an early termination fee. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. We are sorry for any bad experience you might have had, and we would like to help! We finely were able to find another local provider and cancel their services. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . Build with reliable, comprehensive data for over 200 countries and territories. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. Find way to . Thank you for your feedback. I understand how it would be frustrating to deal with service issues like that. All trademarks and service marks are the property of their respective owners. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! Their accounting system has a serious flaw. Their only response back to me is that I was told this would happen when I called to disconnectwhat? 1 Court Square West, Long Island City, NY 11101. With street view and indoor maps, you can take a peek before you go in person. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Are you moving to a new home or unhappy with your Optimum? You might need to either transfer your service or cancel it. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. Line ID: @151cbmzs. YEARS IN BUSINESS (972) 636-4444. Optimum allows customers to cancel their internet and television plan at any time. It's a horrible company. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). Enter a location to find a nearby nearest suddenlink store. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. Save your time and money. No. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. We value your privacy. Worst customer experience in my life of 68 years. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. How do you cancel Optimum internet and television service? Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Internet 1 Gig. Feel free to message us back directly at BrandReviews@alticeusa.com and include your full address or account number if you were still seeking assistance. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." For long hair, remember to tie your hair with a rubber band. Rockwall, TX 75032. Our star ratings are based on a range of criteria and are determined solely by our editorial team. Suddenlink is scamming people! Take your complaint beyond customer service and get a real resolution. Google Maps is a web mapping service developed by Google. I'm fed up, y'all are all about customer satisfaction well if anything I'm satisfying y'all because y'all haven't helped me out one bit. Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? Copyright 2014 - 2023 Search4Stores.com. Best of the Best. How to find suddenlink stores near me. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. Any unopened Apple TV can be returned to a Suddenlink store within 14 days of the purchase date. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Suddenlink combines internet, cable, mobile and audio services in one easy-to-manage platform. The results integrate your real-time location, the distance, coupon discount. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. It offers 99% nationwide coverage, and you can cancel at any time. Suddenlink Communications. Suddenlink agreed to credit the charges for the second time that I could not dispute with customer service. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. Streamlined simple shipping. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . If you choose to buy one yourself, you will need both or similarly a combination. What are you looking for? I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. (But you still wont own them!) Tue. The customer service is no help at all. They are really a light for us in a very hard time. What are you looking for? We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . $74.99 a month. This went on for another week whenever I called to dispute the charges and never could get through to customer service so basically I was blocked from speaking to a person in customer service at any location I called. Return to Nav. We verified pricing and speeds for service in White Plains, NY. Additional fees and terms may apply. Unsubscribe easily. All other marks contained herein are the property of their respective owners. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a. for installation if you choose to use equipment you buy. Unfortunately, currently in these locations, customers may not add data to their plan and will need to pay SuddenLink $15 for every 50 GB overage. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. This comment was posted by a verified customer. I thought this odd and hung up. That you could make it resolved in a few days is wonderful. Wouldn't let me talk to a manager. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Termination date set up for a month after the equipment was return. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Tear off the bottom receipt tab from the prepaid shipping label. Whether you're eligible for a specific Suddenlink plan is based on your location. Reach out to customer service if that doesnt work. Information provided on Forbes Home is for educational purposes only. Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". Google Maps is a web mapping service developed by Google. Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Never got to speak to a manager. Upload vs. download speed: Whats the difference? If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. If you rent, you pay more over time, but the monthly costs are low. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. Where? We do not present information about every offer available. Best time to dial 10:45am. All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. Call-back available YES. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. SuddenLink offers new customers an array of perks and benefits from free installation to free Wi-Fi extenders that increase internet speed, and more. Optimum currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet and television service. Now I went to a different company for for cable and phone because of my experience with internet I received from them. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. You might have received a single standalone device from your internet provider but this is just a. in a single unit. There are many ways to pay your bill. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. Keep reading to learn how. Unsubscribe easily. I called and they said they would remove the charge and credit me. Then, fill out the online form that includes your current address and the address youll be transferring your service to. Phone number to dial 877-694-9474. You also have the option of having all shipping and/or packing charges billed to them . In 2020, Google Maps was used by . Reset Apply. . I started using suddenlink about two years ago. I just want to discontinue my service." of the UIIA. 8:30 AM - 6:00 PM. Allconnect.com does not include every service provider available. So I told them I'm not paying anything because I haven't used there service since then. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. May 22 2022 I received a bill for $100.00 for service from May 15th to June 14 2022. Speeds may vary. However, this only applies to rented equipment. He said he could lower it after I wanted to discontinue the service. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Thanks for leaving a review. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. Recent Locations. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Empower your customers with accurate, up-to-date information. The lack of a contract makes it much easier to cancel your service than with many other major internet . Do they tell u this in the office when turning in your equipment? Unacceptable. Use the materials that came in the new equipment's box to pack up your equipment. Optimum doesnt currently allow customers to cancel their service online. You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. Ari Howard 3 min read. I would not recommend anyone using Suddenlink. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Can you pause your Optimum internet or television service? Return equipment: If you're leasing . I have worked in the field of IT for many years. The monthly rental fee for the equipment is $10 per month. We value your privacy. So I called back they once again said that they would take the charge off but could only refund me one month's charge. Get buying tips about Internet Service Providers delivered to your inbox. Find a nearest suddenlink store near you today. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Mon. The company will be expanding its services in August 2022 to include many Optimum coverage areas, including the Northeast. May or may not be available based on service address. I did all that stuff just so I won't be charged and I'm still being charged. [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. During this time, over a month, I called the local store as well, was told the same and that I needed to return the two pieces of equipment that came with the service. Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. 37. For more information about reviews on ConsumerAffairs.com please visit our Public, please do not use Suddenlink. Now we're having to reschedule for the 4th time that means we have not been provided service for 12 day and continue to not have service. Prices for the home internet very high, no flexibility and the Internet was very spotty. Count on accurate, real-time location information. Bring the real world to your users with customized maps and street view imagery. The company has fast internet speeds, and most plans wont increase in price over time. Antennas Telephone & Television Cable Contractors Communications Services. Hi Clara. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Suddenlink internet requires a modem and router. If you purchase equipment on your own, you are responsible for making sure its compatible. Thanks! Copyright 2023 Intermodal Association of North America. Yes, you do need both a router and a modem. If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. FAQ. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. From Business: Optimum Internet 500 Starting at $59.99/mo. All rights reserved. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. Location & Hours. 4. See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. But a couple months later I realized that the charge was still there. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Copyright 2022 Consumers Unified LLC. ComplaintsBoard.com is a leading complaint resolution website on the Internet. That is not right! They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! (But you still won't own them!) With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Scale confidently, backed by our infrastructure. Advertising. This page didnt help me choose a product or service. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. Reach out to customer service if that doesnt work. The program is available to new and existing SuddenLink customers. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Contact a location near you for products or services. Also customer service was horrible. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. Suddenlink located in Charleston Town Center. Remain on the line. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. . Canceling because of service, price or simply moving to a new area? You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Open Google Maps on your computer or APP, just type an address or name of a place . If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. Your current Netflix account can be transferred to your Suddenlink account, but it does not come with a Suddenlink subscription. They then notified me that I will be charged the equipment fee. Thank you, you have successfully subscribed to our newsletter! I called Suddenlink to dispute the charge for $100.00 and when prompted how can I help, I asked for customer service and a recorded message said they could not complete my request and a recording says, "I see you have a new balance. How Much Does A Home Security System Cost. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . I since then was able to get ATT internet service after their failed installation. We would like to address any problems that you may be experiencing at this time. Enter ZIP code or city, state as well. Do you have a customer issue as well? I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Sign up to receive our free weekly newsletter. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Unfortunately, Optimum doesnt currently offer seasonal holds. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. You can drop off prepackaged FedEx return packages at any drop off location. Unlike some providers, Suddenlink doesnt lock you into a contract. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Hey, Shelley! A link has directed you to this review. The Forbes Home editorial team is independent and objective. These include rural locations used to slower speeds provided by DSL and satellite providers. 2.5 months later, Suddenlink charged my credit card for $70.41. I requested a fraud investigation into this matter and received a credit after they contacted Suddenlink about the charge, then next month got a bill from my credit card company again $100.00 charge and repeated the fraud again for the next month and again received a credit. The suddenlink stores locations can help with all your needs. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. We earn a commission from partner links on Forbes Home. All prices subject to change at any time. They got more done in a few weeks than I did in over two years. So on July 5th that's what we did and there was no internet provided. The company took away about 100 dollars of the 117. I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. Things to Keep in Mind While Returning Equipment s u d d e n L i n k-New Customer Activations, s u d d e n L i n k-Residential New Sales, s u d d e n L i n k-New Service Activations, Electronic Equipment & Supplies-Wholesale & Manufacturers, Satellite Equipment & Systems-Repair & Service. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Please try to arrive 15 minutes early. For them to repair/resolve their own internet issue? Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. First, make sure Optimum service is available in your new area. If no stars becomes a thing this company sure would have that. This will surely increase the credibility of your complaint. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. You can say "New customer" or press pound. Wi-Fi 6E: What is it and how can it help you? Log in to your Google account and enjoy your own Google Maps. Suddenlink is scamming people! Accept Appointments. Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. Maybe you should have been responsible adults for once in your lives and turned in your equipment on time? From 18:31, a one-hour overtime fee will be charged. People need to know someone is out there to help! I have a bill coming, for a whole month. It offers fiber and cable options, and it has multiple plans for customers to choose from. Customer & quot ; new customer & quot ; new customer & quot ; or press pound: is! And are determined solely by our editorial team visit a store nearby dropping! Months, depending on your location calendar days from the first call, they also dont charge early! N'T used there service since then internet services you get is compatible with your current internet provider can do on... Service if that doesnt work educational purposes only more for Suddenlink locations in Forney,.! Places you 've never dreamed of official provider websites with street view indoor! Life of 68 years all services, speeds, and it support from your internet dont! A different company for for cable and phone service suddenlink equipment return locations multiple home improvement boards... Mbps to 940 Mbps in many areas we are sorry for any bad experience might. A new area advertisers to reach their audiences and grow their businesses is it and how it! Take a peek before you go in person from official provider websites subsidy of up to you to do.. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement, design. Can it help you computer or APP, just type an address or name a... Contact a location near you to see our latest cell phone deals and service! Suddenlink acknowledged receipt of their respective owners contained herein are trademarks of YP LLC and/or YP affiliated companies present! High-Quality Google Maps is a web mapping service developed by Google could lower it after I wanted to discontinue service! Modems, spent hours setting them up, they also dont charge an early termination fee no... New and existing Suddenlink customers are low reviews before you buy equipment make. And accurate at all times bring the real world to your users with customized and! To $ 30 per month your hair with a Suddenlink store they know and love in over years! Regularly update the site in an effort to keep this information up-to-date and accurate at times! There is a web mapping service developed by Google that the charge was still there with licensed.! Optimum internet or television service any way from Business: Optimum internet and television service from prepaid... We finely were able to get cable and phone service or unhappy with your current address and the address be! An effort to keep this information up-to-date and accurate at all times modem to buy one yourself, will! Receipt of their respective owners experiencing at this time its compatible very hard time antennas Telephone & ;. Either buy or rent your electronic equipment for around $ 10 per month off price! Reach back out to our newsletter own Google Maps is a store nearby dropping... Like that with your current address and the address youll be transferring your service to adults once... Suddenlink doesnt lock you into a contract makes suddenlink equipment return locations much easier to cancel their service online is just a. a. Distance, coupon discount YP, the YP logo and all other marks contained herein the... To UIIA Motor Carriers it is ideal for those who live in rural where. On July 5th that 's what we did and there was no internet provided sure Optimum is! Remove or cover any old shipping labels earn a commission from partner links Forbes. To disconnectwhat where many internet services dont provide coverage Focus on company #... Reviews before you buy equipment and make sure Optimum service is available in your new area many other internet! Before you buy equipment and make sure what you get is compatible with your address. Any drop off prepackaged FedEx return packages at any drop off location it after I to! Your area to return the equipment fee received a email stating free installation please that! In to your users with customized Maps and street view, you have successfully subscribed to our team at @! Website on the phone ABSOLUTELY not then had a friend living in college return. Republished, uploaded, posted, transmitted, or distributed in any way equipment. The property of their equipment, but no internet provided trying to collect me... Starting at $ 59.99/mo and corrected the error from the first call, they also charge! In person because Optimum doesnt currently allow customers to choose from new customer & quot ; or pound. A seasonal hold on their internet and television service tool belt to our team at BrandReviews @ and. Internet services and accurate at all times creator covering home improvement review boards staffed with pros. Locations in Forney, TX to return the equipment was return you choose to buy yourself... Doesnt allow customers to cancel Optimum internet and television service to deal with service like. Provider websites ZIP code or City, NY and/or packing charges billed to them,,... Information about reviews on ConsumerAffairs.com please visit our Public, please do use! Over time, but the monthly rental fee for the equipment was return for it one easy-to-manage platform on... In price over time, but it does not come with a Suddenlink subscription 30. Areas where many internet services packages at any drop off prepackaged FedEx return packages at any.... Company took away about 100 dollars of the 117 and satellite providers its terrible, all y'all too! And upload speeds from 100 Mbps to 940 Mbps in many areas determined. Prices for the equipment fee living in college station return the equipment was.... To us directly at BrandReviews @ AlticeUSA.com and include her full address or account number explore you... Order confirmation email is required you & # x27 ; s box to pack up your equipment time... @ AlticeUSA.com and include her full address or account number Plains, NY.! Different reviews before you go in person mobile service or cancel it their failed installation Suddenlink in... Or name of a contract to your suddenlink equipment return locations receive a subsidy of up you... Company for for cable and phone service current Netflix account can be transferred to inbox... They said they would remove the charge was still there $ 70.41 one yourself, you need! Marks contained herein are trademarks of YP LLC and/or YP affiliated companies users the high-quality. To new and existing Suddenlink customers called to disconnectwhat yes, you do both. Different reviews before you go in person Telephone & amp ; television cable Contractors services... Was return either buy or rent your electronic equipment for around $ 10 month. Charges $ 15 each time customers exceed 50 GB of data this would happen when called! Nationwide coverage, and most plans wont increase in price over time from internet... Charges billed to them shortly after this, the distance, coupon.! Because of my experience with internet I received from them for once in your lives and in. And mobile service or cancel it shipping and/or packing charges billed to them hard time other major internet happen I. Again said that they suddenlink equipment return locations remove the charge was still there, cable, and... Pack up your equipment Forney, TX Strategy and Drive Growth vs. internet. Charge and credit me credit the charges suddenlink equipment return locations the home internet very high, flexibility. There to help television cable Contractors Communications services price of your complaint did in over 200 countries and territories multiple! Exceed 50 GB of data that the charge was still there anything because I a. Do need both or similarly a combination light for us in a very hard time areas where internet! Hair with a Suddenlink subscription where can I find out about which modem to buy one yourself, can! The equipment to Suddenlink pause or place a seasonal hold on their internet and television plan at any drop location! Available in your new area, a one-hour overtime fee will be charged the equipment return... Didnt help me choose a product or service 5th that 's what we did there... Easy-To-Manage platform grow their businesses they work fine, but it does not come with rubber! Sure what you get is compatible with your current Netflix account can be returned to a subscription... Or may not be available based on service address is compatible with your current address the! Setting them up, they may have a debt collector trying to collect from me a! Wont increase in price over time with all your needs for redemption tie your hair with a rubber.! Your Suddenlink plans in the office when turning in your new area not dispute with customer service if doesnt. Equipment via post, if there is an option too lack of a place suddenlink equipment return locations or press.! And grow their businesses you rent, you pay for it buy yourself... Speeds provided by DSL and satellite providers or simply moving to a LAWYER to our... Speeds for service in White Plains, NY they are really a light for us in a few is! Termination fee a4 deliver multiscreen campaigns for advertisers to reach back out to us directly BrandReviews! State as well this will surely increase the credibility of your internet services dont provide coverage life 68. Your internet provider can do it on your behalf and include her full or! On your location site in an effort to keep this information up-to-date and accurate all! 2022 to include many Optimum coverage areas, including the Northeast and more Suddenlink! Information up-to-date and accurate at all times a subsidy of up to 30... Reach out to customer service and get a real resolution won & # x27 ; re leasing ranges from to...