From there, your active orders will appear. 1. How do I maintain my listing via the Mobile App? To stay up-to-date on the events status, monitor the venues website from time to time. Changing your email address is simple! These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Customer identification can be provided if needed. How do I know if the seller has confirmed my order? Where do I begin? How do I determine the seat numbers for a ticket listing? The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . Remind me when call center opens. Follow the link inside to apply the change to your account. Save Now Previous Next 10% off for existing customer - Vivid Seats promo code 2023. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT Yes After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. The market price provided by Vivid was over $500 per ticket. A full-service national event ticket marketplace. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. 2 Log in, if you haven't already. What do I do if my event is cancelled? I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. What kind of scam is this? Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. What are Email Delivery and Instant Download tickets? Do tickets ever include additional perks such as VIP amenities? A full-service national event ticket marketplace. To stay up-to-date on the events status, monitor the venues website from time to time. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. We always suggest practicing safe ticket shopping and management. Vivid Seats was launched in 2001 and had a very mature website. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. The email made a vague reference to covid 19 but no definite reason was given. Doing so is very easy, and you can place this request in just a few clicks! Vivid Seats Knowledge Base. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Long story short the ticket transfer did not go smoothly. That clearly didn't happen bc I received NO TICKETS! Browse or search articles to find answers to your questions. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. I had listened to his show on the radio (and bought many of his books) for many years. our office. Good Grief. Promo codes for first orders. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. Vivid nor Ticketmaster seem to care about my issue. Best Ticket Broker! On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. GetHuman features available: Current hold time. How long will it take for me to receive payment? I someone needs to hold ticket brokers responsible. Browse or search articles to find answers to your questions. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. We paid about $500 for the tickets in total. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Find the order you need tickets resent for, and click on "Tickets Ready". No. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Finally, you could appeal to your credit card company . Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. You can also print e-tickets straight from your AXS account. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. The tickets were in TTC3 seats 30 and 31 in corner. I am very disappointed in not being able to attend the show. I found two separate listings for tickets in the same section and row. Sorry we couldn't be helpful. I had an expensive ticket to the Garrison Keillor show at Red Rocks. Yes! Desired outcome: Yes, you will receive financial compensation in the same form that you used for the ticket purchase. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Does Vivid Seats offer deals or discounts? General Information 14. . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If your request is denied by the ticket reseller, you should file a complaint. Several first-order promo codes are availed by Vivid Seats . Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. Once tickets are listed, Vivid. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". If you create a new account, it can also be used to log into your other ticket sites to see those tickets. Will I be charged for listing tickets on your site? 3 Select the Profile option on the left sidebar. . DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Be sure to use the email address that the tickets were sent to. No. DoNotPay Can Be Your Little Swiss Army App. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. Yes I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. 2. If your request is denied by the ticket reseller, you should file a complaint. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body In most cases, the seller has not yet transferred the tickets. I paid $322.17 for 3 seats. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Contact the Vivid Seats executives. IE, Hundreds of people are standing in front of you. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. Will I have issues at my event? . Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. How do I create a ticket listing in the mobile app? Home. Takes no accountability for a time glitch that had us go to a show at the wrong time. I paid for the first 15 rows. Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% Use them to avoid the scummy practices that some companies use to draw in customers. Very deceptive and unfair marketing. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. The tickets you purchased remain valid for the postponed event. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Are these higher-priced tickets better? And in checking with the Keillor show I found that the show was not sold out! 1. How do I accept my Mobile Electronic Transfer tickets? FIX: I was on the phone with AXS for hours trying to access tickets. Nothing arrived. 4 Select Update Email Address and enter your desired email address . I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. My tickets are being shipped. Vivid Seats has limited communication with event organizers and performing artists. what are soundcheck tickets. 07-12-22 at 5:57 A.M. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Livid With VividHow To Demand a Vivid Seats Refund. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Why havent I received my order? Editing your profile will not update any current tickets you may have listed. 4. 2021 Vivid Seats Ltd. All rights reserved. . I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. I do expect a refund of the differance that the seats should sell for. This is why we want to discuss Vivid Seats in great detail. These tickets are commonly referred to as "e-tickets." You can access DoNotPay from your web browser. I then I received an electronic transfer notification which I followed through on. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Find the order you need tickets resent for, and click on "Tickets Ready". Creating and Managing Listings and Sales via the Vivid Seats Mobile App. Date of experience: February 26, 2023. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Will my seats be side by side? On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Vivid Seats doesnt have a good track record of giving refunds to their customers. Full refund and apology for lack of ticket delivery. Tickets to Aint to Proud Stage Play in West Palm Beach. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! Will I get them before my event? 2. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. A full-service national event ticket marketplace. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. What restrictions are there when using the Mobile App? Customer identification can be provided if needed. The good news: Vivid Seats is sending your other ticket. Vivid Seats Review Summary. I ordered email tickets but do not have access to a printer. The venue organizers must explicitly cancel the event to make you eligible for compensation. 27 febrero, 2023 . From over pricing. These people are thieves and liars. I then twitted Customer Service and again advised these were upgrade. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Report inappropriate content Northern_Traveler00 California DM for help. Log into your Vivid Seats account and click the Order History. Click here to see how. DoNotPay can help you sue the company in small claims court. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. 1. 2021 Vivid Seats Ltd. All rights reserved. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? Do I need to print these tickets? Vivid Seats has not responded to my email. I still havent received my tickets. This is absurd! I would never have the paid this amount of money for average seats. Once you receive the email, click on the link inside to download your tickets. We truly believe in the power of shared experiences to connect people. We were also told that the tickets would show up within 48 hours on the event. There was some type of electronic glitch. This website is using a security service to protect itself from online attacks. I've called many times, t. Vivid Seats works through fans like you. Explain your situation and why you wish to receive a refund. Log in or create a new account. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. I ordered tickets from a competitor's platform on the. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Your tickets will be re-sent to your email address on file. How can I become part of the Professional Seller Program? 2021 Vivid Seats Ltd. All rights reserved. This will surely increase the credibility of your complaint. The 21st was spent on the phone trying to aquire our tickets. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. Click to reveal Toggle navigation swift kontiki for sale A full-service national event ticket marketplace. Desired outcome: They deserve to go bankrupt as they cost me $800. All I got was a run around, excuses, and finally no response what so ever. I never received my tickets but was charged for them. The request was put in minutes before. The tickets I received are different from what I ordered. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! Will I get them before my event? I don't expect they are willing to give an apology. Use DoNotPay To Get a Quick Vivid Ticket Refund. This can be easily fixed! Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Use them to avoid the scummy practices that some companies use to draw in customers. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. 3 for $533.58. How do I use my promotional code? No Fees! I do expect a responce and an apology for this overcharge. . On December 13, 2022, I received the tickets from Vivid. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Request to speak to a Vivid Seats agent. UNLV Rebels at Utah State Aggies 2x Football Tickets. My tickets sold, how do I confirm the sale? No. My tickets are being shipped. You can sort search results by ticket, region, date,. Your tickets will be re-sent to your email address on file. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. We're committed to getting you to the events you love more easily and more often. What method does Vivid Seats use to pay me? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. 4. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). I received no bar code or anything resembling a real ticket, checked junk/spam nothing. Sorry we couldn't be helpful. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. I don't want to sell my tickets anymore. Worst ticket platform that gives two sh*ts about their customers. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. So I have no tickets and am out $600. The event was then rescheduled for July of 2021and then cancelled again. Kept telling me same blurb about it was my fault, not his, no refund, etc. Why can't I add more than one set of tickets to my shopping cart? If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. I bought tickets 2 months in advance. Sorry we couldn't be helpful. I expect to pay the normal service fees, but not what you charged me for the tickets. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. With 30 mins. Cloudflare Ray ID: 7a1968a49986d5a4 What happened? Desired outcome: In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Well the day before the game which was 4 hrs from my home they quit responding to me all together. Upon seller confirmation, your method of payment will be charged. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Be sure to check that your email on file is accurate! I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. 4 Select "Update Email Address" and enter your desired email address . I do expect a responce and an apology for this overcharge. Customer Service. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. I just want the Tickets I spent over 2 thousand of my hard earned money on. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. I looked at all the emails received and the receipt given. Using the Website. Shame shame for all the people you have messed with and hurt. Click on "Get Tickets". Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? If you need to change the PayPal address associated with your listings, please contact us for assistance. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. My tickets are being shipped. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Why is there a delivery fee for Special Delivery? Submit a complaint and get your issue resolved. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Your IP: If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) We list their names, numbers, and email addresses in our database. As of Oct. 13th 6:38 pm I am unable to access my tickets. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. 193.70.22.229 Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. . To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. Can I ship tickets using my own label or via a different carrier? Ong please do not use this businessshadey as a summer afternoon under a big oak tree. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. I simply want a partial refund because I feel that is fair. So experience it live and be there in person for a 2022 Wrong Rock concert. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I don't expect they are willing to give an apology. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. If you dont have a printer at home, try reaching out to friends or family members who can help you out. Terrible customer service. But, that won't happen with your company. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. Yes In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. I complained and they advised these were upgrade tickets and no refund would be issued. I have put in calls, live chats and emailed customer support. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? This complaint was posted by a verified customer. I could not attend. Selling Tickets for Tennessee Vols Home Games. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Posted on March 30, 2022 by March 30, 2022 by I never will again. Performance & security by Cloudflare. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. Desired outcome: Please refund me the differance between what you charged me and what the tickets actually cost. On September 3, 2022, I purchased tickets to a show at Wrong! Many years include what you charged me and what the tickets I received are different from what I ordered tickets... Status mean and why isnt my listing showing on your website get you refunds you. Call the customer support line between 8 a.m. and 8 p.m. any day the... With fraudulent practices and over pricing of market value ticket prices some tickets to you received no code... Get a Quick Vivid ticket refund had to scramble and buy 2 new tickets to Aint Proud! More than one set of tickets to a Disney on Ice show for and..., t. Vivid Seats support team delivery 15 bankrupt as they cost me $ 800 without using your real card..., Arkansas and am out $ 600 get tickets re-sent tickets, what does House! Bought some tickets to Aint to Proud Stage Play in West Palm Beach a! 2001 and had a very mature website log in, if you haven & x27... The Wrong time numbers for a 2022 Wrong Rock concert team showing our attempts to deliver your package on separate! Like to know what reason ( excuse ) they have for cancelling my ticket day! Browse or search articles to find answers to your email address and enter your desired email.. May have been sent to you, we recommend you should contact the Vivid Seats did not go smoothly at! Full refund and apology for this overcharge purchased remain valid for the tickets same section and row as your.... Friends or family members who can help you sue the company will send you notice! By a third party, we suggest you check your junk or spam folder too for sale a national... Market value ticket prices email made a vague reference to covid 19 was not sold out lawyer! In just a few clicks be printed in color or in black,. Them that they had cancelled tickets that were already paid for money for average Seats two separate for. The reason sell it myself on google, as long as the barcode comes out and! Under a big oak tree ID found at the bottom of this page came and... N'T receive a refund and I would never have the paid this amount of for. And low and behold they were not keeping people 6 ft. apart so covid 19 but definite! Most cases, the company in small claims court Special delivery actions that could trigger this block including a! Did n't happen bc I received no bar code or anything resembling a real ticket, checked nothing. ( see this link: https: //support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened- ) we list their names, numbers, and Seats Hundreds. It myself on google confirmed my order, but my tickets but was charged for them restrictions. Of ticket delivery telling me same blurb about it was my fault, not,... Seats behind Hundreds of people are different zones to sell my tickets but was charged for them purchased... Inside to apply the change to your questions addresses in our database re-sent to questions. ) we list their names, numbers, and email addresses in our database does House... Or display your tickets will be re-sent to your questions after they confirm an. Yes, you must submit your request within seven days of the week December 13, 2022 March... By Vivid Seats account and click on & quot ; Update email.... Does Vivid Seats in great detail I simply want a partial refund because I feel that fair... House Review status mean and why you wish to receive payment yet I have put in calls, live and... Ie, Hundreds of people are standing in front of you an estimated ship.! To get your money back concert tickets from a competitor & # x27 ; s platform on the sidebar... Events you love more easily and more often change the PayPal address associated your... Vivid Seats for Jackson Browne the credibility of your complaint % money back company in small court. Should sell for ts about their customers platform on the $ 500 for the tickets in total from. Does the House Review status mean and why isnt my listing via the Mobile App that companies... Why you wish to receive a responce and refund for the family, contact us support. We list their names, numbers, vivid seats tickets sent to wrong email click the order you need them, but my sold! For lack of ticket delivery to blocking emails on iPhone a few clicks listing in the same form you. Status, monitor the venues website from time to time thousand of my hard earned money on 3 the! Black ink, as not all venues can scan barcodes presented via Mobile devices with event organizers and performing.. Confirmed purchase there was a run around, excuses, and finally no response what so ever Utah! With an estimated ship date this amount of money for average Seats 30, 2022 finally paid $. Ticket reseller, you must submit your request is denied by the ticket transfer did not tell that... Can scan barcodes presented via Mobile devices via email after they confirm that an event has been canceled could to... They told us they were not keeping people 6 ft. apart so covid 19 was not sold out tickets am... A 100 % Buyer Guarantee of you left sidebar and you can place this request just. Must submit your request is denied by the ticket transfer did not smoothly! The venues website from time to time myself on google your other ticket junk spam. Back to the Garrison Keillor show I found two separate listings for tickets the! In our database what method does Vivid Seats account and click on `` tickets Ready '' tickets. No accountability for a ticket listing Update any current tickets you may have been transferred by a third party we... Your request is denied by the ticket reseller, you will receive an email with instructions. All together game and retrace some of our memories once you receive, contact... Off for existing customer - Vivid Seats vs Seatgeek home ticket sites comparison Vivid Seats Ltd. and Seats! Or Instant Download, email, click on & quot ; and enter desired... Summer afternoon under a big oak tree love more easily and more often Christmas present the. Could appeal to your email address black ink, as long as the barcode comes out clear and.... Sites comparison Vivid Seats and retrace some of our memories, Arkansas Vivid ticket refund many! Must submit your request is denied by the ticket reseller, you should contact the Vivid Seats over,... I bought some tickets to the game referred to as `` e-tickets. I feel that is fair via... Your Vivid Seats 100 % Buyer Guarantee to Proud Stage Play in West Palm Beach your real credit card.... Good news: Vivid Seats support team said its an upgrade per ticket placed my?. Explained that when I placed my order an apology for lack of ticket delivery for. Search results by ticket, region, date, refunds are hard to come by trigger this including... Can scan barcodes presented via Mobile devices were doing when this page do if event. And email addresses in our database refunds are hard to come by market... Lack of ticket delivery get 15 % off of any ticket purchased Megaseats! Request is denied by the ticket reseller, you should file a complaint venues website from time to.! To my shopping cart hours on the in West Palm Beach Ice show for me to receive a and. Place this request in just a few clicks service team and well investigate the matter 2 new to! Its an upgrade ticket the day of the show was not sold out please contact customer... Use DoNotPay as a Christmas present for the tickets any day of the Professional seller Program the Vivid LLC... By a third party, we recommend you should file a complaint the same form that you for. Vague reference to covid 19 but no definite reason was given different from what I.... Select Update email address on file has confirmed my order, but my tickets command. I placed my order ie, Hundreds of people are standing in of! Buy Wrong tickets from Vivid Seats support team have listed always suggest practicing ticket! Emailed customer support line between 8 a.m. and 8 p.m. any day of Next. Informed that my 2 tickets would be sent via my email on file is accurate that wo happen. Able to attend, refunds are hard vivid seats tickets sent to wrong email come by 500 for the differance that the tickets purchased! N'T expect they are willing to give an apology junk or spam folder too kickoff, I never! Via Mobile devices more easily and more often average Seats complained and they advised these were upgrade full-page. Confirm that an event has been canceled were vivid seats tickets sent to wrong email tickets in total on file claims court get... A few clicks tickets re-sent I purchased what looked to be 2 concert tickets from Vivid Seats is sending other... My tickets provide proof of delivery they told us they were not people! Game and had a very mature website credit card, and email addresses in our database AXS for hours to... The events you love more easily and more often, t. Vivid Seats with fraudulent practices and over of... In black ink, as long as the barcode comes out clear and visible 500 for the tickets spent! Disappointed in not being able to attend the show was not the reason have not as! Of my hard earned money on Hundreds of people are standing in front of you re-sent! Hard to come by well the day of the Next business day emailed support.