Please visit the Specific Needs and Assistance page for more information. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. The person they care for must be a recipient and holder of an Australian Pensioner Concession Card. To reduce shared contact, we only accept cashless payments in our terminals and on board in the dining, bar and convenience outlets. For more information on amendment and cancellation fees, click here. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. The carer must travel on the same booking with the pensioner they care for. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound Our kennels are located on ventilated decks. Password and confirm password must be between 8-20 characters in length and. A woman is devastated and fearing the worst after her beloved dog disappeared onboard the Spirit of Tasmania. A motorhome is also referred to as a campervan. Processed foods including dried, cooked and canned fruit, vegetables and honey, Meat for human/personal consumption including salami, hams and meat sticks, Tanned skins and hides (all) including antlers and horns, Noodles, pasta, rice, bread, cereals and sauces, Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}}, {{ getSailingTotalPriceText(legOfJourney) }}, Departing Our experienced wharf crew will also secure the bikes. Be the first to find out about travel updates, special offers and giveaways. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. Infants are under three years of age and travel free of charge. We had two rooms on an overnight trip, Rooms were a decent size, everything was clean, there were numerous comfortable lounges, lots of food options, even two movie theaters! Not knowing if she's dead or alive is killing me. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. However, you will need to bring linen for the cot. See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. read more Reviewed 1 week ago Graham B via mobile Cinema needs to be prebooked in busy times. They will be placed on a trolley for the voyage. Amendments are subject to availability. If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation. Does anyone travelling have specific needs? All sailings now depart from and arrive into Geelong. Email megan.powell@theadvocate.com.au or call 0448 302 029. You can now view your trip history and access Sailors Club only special offers by signing into your account. {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. This includes cleaning and disinfecting surfaces in the cabins and common areas. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. This needs to be advised on or before booking. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. When you arrive at the Security Screening please present your E-Ticket and Photo ID. If you're travelling from Tasmania to Victoria there may be some restrictions on selected plants, plant products, animals (including honey bees) and weeds. {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}. Can I book my caravan, motorhome or trailer online? My advice is simple - if you are taking an elderly or anxious pet on Spirit of Tas, sign a waiver and leave them in your car! {{ getPartialCancellationMessage() }}. Ester, "beloved" pet dog of Tasmanian woman Holly Alexander, was reported missing during a journey to Melbourne across the Bass Strait on January 26, and has not been seen since. You must agree to the following Terms and Conditions: Select {{legOfJourney.toLowerCase()}} date, Select {{legOfJourney.toLowerCase()}} accommodation, {{IbpCms.accommodationSpiritTipCotSoldOut}}. For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. Read our Privacy Policy. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. If your animal is in distress, or if it is actually DEAD, there is nothing they can do about it because they don't know which pet belongs to which passenger. I have a mobility aid attached to my vehicle. Hand sanitation stations are available in key areas on all decks. If I am receiving a refund, how and when will I receive the value owed? If the original recipient is unknown at the time of issuing the refund, the new gift voucher will be issued to the Contact Name on the original booking. Visit coronavirus.tas.gov.aufor details. For detailed information about how to get to the new terminal by car, public transport or shuttle, please visit Getting to Spirit of Tasmania Quay. Gift voucher refunds will be processed at the time of the request. Yes. When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. Even the shower was good with loads of hot water. I need to use medical equipment while on board, is there anything I need to do? Nice! Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - Biosecurity Vet (03) 6165 3777. Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. A carer is entitled to the pensioner fare providing they are not a professional carer. A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. Please fill in your date of birth in the format dd/mm/yyyy. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. For further information about refund payment methods, including refunds issued with multiple payment methods, see our terms and conditions of refunds here: https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. What is the maximum number of vehicles I can have on my booking? Youcan read further information about Carriage of Dangerous Goods here. We were thankful the passage over was relatively calm and after some sleep, we left the boat in the morning quite effortlessly. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. Sign up for our newsletter to stay up to date. "She is my best friend and I just want her back. Multiple payment options are available online. Key points: Marcus Lehmann said he was not notified that his dog had been struggling Note: please bring your own extension leads. A distraught dog owner, who was moving from Tasmania to Queensland, is desperately searching for her 'best friend . There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. However, you can make two separate bookings if the numbers are different. There is no limit on how many times you can change your booking, within the ticket validity. Amendments made online must be made more than 3 hours prior to the scheduled departure time of your existing journey or the new journey you wish to travel on. You will need to provide the full length of your vehicle from end to end. Read our Privacy Policy. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, On days of single sailings, the voyage takes 11 hours. If your cat is missing . Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Also. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. A young woman is claiming the Spirit of Tasmania lost her dog after her Doberman cross Rottweiler went missing on the ship. Yes, food and beverages are available for purchase. *Biosecurity restrictions may apply to ferrets entering Tasmania. There were sufficient options to entertain you on board. Our time table system is currently offline. Please help return Ester to her owner.". You need to know if the height is over or under 2.1 metres and the total length of your vehicle and trailer including the drawbar and overhang. Yes, Self Service Locker Storage is available, accepting card payment methods. For more information about travel restrictions to enter Tasmania, visit, {{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}}, {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, {{passengerLine.currentQuantity}} x {{passengerLine.displayName}}, ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}}, {{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}}, ({{getPassengerNet(passengerLine) | money}}), {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}}, {{getVehiclePrice($index) === 0 ? Can I book the same date for the forward and return journey? You will be required to provide registration details of all towed units in addition to your vehicle. Wildlife such as reptiles, amphibians (i.e. Standard vehicles can have a maximum total length of 6.0m and a maximum width of 2.0m (i.e. Owner Holly Alexander was on the ship travelling to Melbourne on Tuesday night when her Doberman and Rottweiler cross named Ester went missing. If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. No. "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle. Can I take gas bottles or hazardous liquids on board? A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said Ester was not found after a thorough search of the vessel, suggesting the dog may have left the ship inside another passenger's vehicle or trailer. Food was very good at fair value. We ended up pleasantly surprised. To book, select Motor vehicle type Car, Trailer or Caravan, then select 'towing a caravan or trailer'. Yes, you can send an unaccompanied vehicle. Can I book three people one way and only two people back? Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. Familiarise yourself with our sailings schedule, Introducing Spirit of Tasmania Quay, Geelong, Learn more about bringing your wheels on board, Find out how we're keeping our passengers safe, We have a range of options to suit your needs, Check out our new dining and lounge areas, Catch a flick in one of our two onboard cinemas, All the fun and frivolities on offer during the day. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at How do I apply for a job at Spirit of Tasmania? Healthcare Card holders are not entitled to the pensioner fare. Apparently we lucked out, because the seas were pretty mild, so no rough seas. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. The new terminal will also accommodate the larger Spirit of Tasmania vessels that are due for completion in the first quarter of 2024 and the last quarter of 2024. If you have a vehicle, lock it inside. To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. Passengers can also access the external decks and lounge areas throughout the voyage. Picture: File TT-Line has moved to allay concerns about animal welfare aboard the Spirit of Tasmania following the death of a dog last week. Arrive {{booking.getArrivalDate(legOfJourney, 'D MMM h:mm A')}}, Your {{legOfJourney.toLowerCase()}} ticket, {{getSailing().origin}} to {{getSailing().destination}}, Your {{LegOfJourney.Return.toLowerCase()}} ticket. Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. Directional signage has been installed on all major roads leading to the terminal. "This demonstrates ZERO care on the part of the TT-Line. Do the same quarantine conditions apply when entering Victoria? For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Gas bottles do not need to be emptied, but must be turned OFF at all times. The trip on board Spirit of Tasmania takes approximately 9-11 hours. For more information, refer to the fare rules of the selected fare. See map. In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. Please make sure your first and last name have been entered correctly. If you are travelling with an infant, please be sure to book a cabin that displays a 'cot provided' icon and a cot will be placed in your cabin free of charge. View our Privacy Statement regarding the personal information we have collected. Please fill in the remaining details below. As a thank you to our Loyalty Club Members, you will earn a $100 travel voucher for every 10 completed trips. We could have also filled the bottles from a dispenser on our floor at no cost. For enquires about aquarium and pet fish, please call Biosecurity Tasmania on (03) 6165 3777. Bass Strait Passenger Vehicle Equalisation Scheme. Latest news and updates on the new ships. It appears your address is invalid. Request a freight quote using our form. You are able to get married on board but you will need to organise your own celebrant. After each journey the ship is cleaned by a professional cleaning crew. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. This also includes if the scooter or gopher is being transported on a mini trailer. Caravans / Motor home / Campers / Etc. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/dog-missing-after-spirit-of-tasmania-ferry-ride/13093908, Help keep family & friends informed by sharing this article, Marie has been charged with reprehensible crimes. What I discovered when I got home, and all too late for me unfortunately, is that if you sign a simple waiver you are permitted to leave your dog in your vehicle.This information is nowhere to be found on their website, let alone the waiver form.Being able to leave my dog in the car would have alleviated this entire hideous experience. No, there are no charging facilities or power outlets to charge electric vehicles on board. "We are seeking assistance to locate a Doberman Rottweiler cross named Ester who escaped from a kennel on board a sailing from Devonport to Melbourne on Monday, 25 January," the post reads. When you book an infant and a private cabin, a cot will be placed in your room free of charge. FOUND - DOG- HADSPEN (MEANDER VALLEY REGION) 10/9/2021 We've found this beautiful boy running up towards the highway in Hadspen. Who is NOT entitled to book a pensioner fare? Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). {{IbpCms.accommodationReclinersBlockedMessage}}, {{IbpCms.accommodationNoDayTicketsForNightSailings}}. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Shayla Phillips was last seen playing in a backyard with two dogs around 2.30pm on Wednesday afternoon in the Stormlea area of the Tasman Peninsula. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card, as pictured and issued by Centrelink or Veterans Affairs. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. Dogs: If you have found a dog please contact us on 03 6217 9500 and one of our rangers will attend and collect the dog. When you arrive at the Security Screening please present your E-Ticket and Photo ID.For more information about travel restrictions to enter Tasmania, visitwww.coronavirus.tas.gov.au. Or for timetables and other information before your sailing, please contact TassieLink Coaches. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. Can I book a different person each way on a return booking? A man who says his dog died during an overnight trip on the Spirit of Tasmania ferry is calling for an overhaul of the conditions animals are held in during the 12-hour crossing of Bass Strait. "Not knowing if she's dead or alive is killing me," she said. For more information refer to the Terms and Conditions ofRefundhere. frogs), birds, water-based animals (i.e. A pet dog has disappeared during a ferry trip from Hobart to Melbourne, leaving her devastated owner fearing the worst. Visit dpipwe.tas.gov.au for more details. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! Can I access the vehicle deck throughout the voyage? Key points: Shayla Phillips was found by an SES ground crew in heavy bush just before 4pm She had spent two nights in the open after wandering away from the family home How an unprecedented legal outcome led to native title over the sea, Labor set a superannuation trap and Dutton immediatelytook the bait, Small businesses could soon be legally obligated to protect your personal details, The treasurer says super tax changes will not be indexed. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. The only thing you need to bring is linen for the cot. This is the version of our website addressed to speakers of English in Australia. Utility vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Do bicycles need to be booked separately? Amendments will only be confirmed once payment has been processed. Advertise and Partner with Spirit of Tasmania. No. She has covered a range of areas and issues including crime, health, environmental issues, business . However, you need to include infants in your booking. For more information visit Sail Safe. During check-in, security personnel will enquire with passengers if they are travelling with any alcoholic beverages and if so reconfirm the condition of carriage associated to this item. Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. These items must be declared prior to boarding and consumed or disposed of on board. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. She said staff told her "hopefully when everyone starts their cars up, it will scare her enough to come out" which did not eventuate. Is there parking available at Devonport and Geelong terminals?

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