This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. Yes, just contact mercari, maybe he does that often and thats not right. A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. "Unlike eBay, Mercari doesn't do partial refunds. I would have given 1 star but the shipping was quick and the item was in the described condition. In this video I show you how I ship on my own through for mercari! All rights reserved. Non related comment: I kind of wish we could find out who the downvoting troll in this sub is Yeah Ive noticed that people just get downvoted for no reason. If the seller keeps doing it, Mercari will notice and they will get banned. I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. Thank you for the letting me know a community for Mercari exists!! Please make sure that you choose the correct label so your item arrives safely to the buyer. I went into USPS today and I had my package at 10oz using my scale. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. Be sure to use the right box for your label. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. New comments cannot be posted and votes cannot be cast. You can also use. Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Mercari Seller Since 2014 Author has 847 answers and 3.5M answer views 2 y I wouldn't recommend it. Every year, shipping carriers increase their rates. document.write ("'><\/scr"+"ipt>"); '&charset='+document.charset : (document.characterSet ? Click here to find the nearest FedEx drop off location. Now, there's no doubt, Mercari is indeed a legit reseller platform. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. Mercari adjusted its prices for prepaid shipping labels, which take effect today, April 13th. The seller used a 4oz label for a large 3lb package! This website is using a security service to protect itself from online attacks. Im sorry that happened to you though. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I sent the seller a message that basically said Hello, I got the package today but I had to pay almost $4 for postage due to get it. I get commissions for purchases made through links in this post. Subscribe to my channel :) - https://bit.ly/2wm9hwDMy recommended Reseller Essentials: https://amzn.to/2LfRafI - Shipping Scale https://amzn.to/2AdU4z7 - 9x12 inch White Poly Bags, Perfect for shipping shirts and more! https://amzn.to/2WKEXVE - Standard 2\" Tape Gun https://amzn.to/3cm3oPS - 2\" Tape Refill Rolls https://amzn.to/2zvcbAa - 3\" Tape Gun, Amazing tape gun for taping up boxes fast and more securely! https://amzn.to/3dyfzco - 3\" Tape Roll Refills https://amzn.to/35OVjAJ - Dymo LabelWriter 4XL Thermal Printer, No Ink Required! https://amzn.to/2WJneOp - Dymo LabelWriter 4XL Labels Refills https://amzn.to/2YUXmBY - Light kit for brighter photos that POP https://amzn.to/2AkdyCn - Photography Light Box https://amzn.to/2YPBM1D - Bubble Wrap https://amzn.to/3dF4upR - Clear Poly Bags Starter Set (4 different sizes) https://amzn.to/3fE5BIn - Scotty Peelers, Get those pesky labels off easier https://amzn.to/2SUgn3y - Angelus Easy Cleaner Shoe Cleaner https://amzn.to/2yMjT9g - Barcode Scanner https://amzn.to/2SXeFhL - Bluetooth ScannerConnect with me on Social Media! Instagram - https://www.instagram.com/cooperthereseller/ Instagram Shop - https://www.instagram.com/acquirefireshop/ Twitter - https://twitter.com/CoopTheReseller TikTok - https://vm.tiktok.com/p3rYvB/ Click here to find the nearest FedEx drop off location. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. if (document.mmm_fo) document.write ("&mmm_fo=1"); [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. '&charset='+document.characterSet : '')); The package size must be less than 45" (longest side) x 20" (second longest side). The payment processing rate will remain the same at 2.9%. Contact us through the form below with a copy of the receipt. [CDATA[ USPS First Class Package = up to 1lb. The package size must be less than 45" (longest side) x 20" (second longest side). Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. We can reimburse you with Mercari credits. You can email the site owner to let them know you were blocked. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Sowith the above information, in the future (or if your mail person asks you for that postage overdue $$$) I would ask for a receipt from the PO, pay it and then ask the seller for the money back. We can reimburse you with Mercari credits. I messaged the seller and they just said "What really????? $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. Ill see what I can work out with the seller. If the buyer messages mercari, they will compensate the buyer. Create New Spreadsheet New Spreadsheet Name: CloseCreate Request Different Fees ". She said next time, make sure you weigh it properly or else I won't scan it. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. Shipping on your own for mercari can save you money depending on your package! Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. ', Press J to jump to the feed. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. document.write ("&loc=" + escape(window.location)); No matter which label you used the package will get delivered and the buyer is able to chose to pay the postage due or return to sender. Shipping carriers charge based on the package's weight and size. Mercari's fees are 12.9% + $0.30. Mercari, Inc. ( TYO: 4385) is a Japanese e-commerce company founded in 2013. Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. It's killing the resale business. Reply EmoFruitLooop Additional comment actions I know, I've already done that. Reduced postage rates Recommended for: Items up to 150 lbs and 45" in length The best shipping experience See details The benefits of prepaid shipping. The package size must be less than 45" (longest side) x 20" (second longest side). "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. 08-23-2021 ', Press J to jump to the feed. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Shipping carriers charge based on the package's weight and size. Dont rate the seller, contact mercari first and wait until they refund you your $. Yeah i was looking for textbooks and I see some of them with the 4.99 label. I was so annoyed that I left a review before submitting the request to Mercari. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. It shouldn't work. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. Sellers in Alaska and Hawaii may only ship via USPS. 06:02 PM. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Click here to find the nearest FedEx drop off location. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. Mercari's prepaid label gives you all the benefits. I know, Ive already done that. According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. They also included extra fanmade photocards and stickers. See disclosure at. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). document.write ("?zoneid=4"); Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. document.write (document.charset ? Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Save up to 40% Save with discounts on flat-fee shipping for all 50 states. Thanks! I went to the PO, and they actually just handed me my mail, no charge--BUT they also gave me an envelop and told me to put money in it and leave it in my mailbox to pay for the overdue postage.Now that I have my item, I see that the seller packaged the item way too securely--they put four cardboard pieces in a stamped letter mail, making it very bulky and heavy. I have had "postage due" items mailed to me and this is what I have learned over the years. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. Lesson learned. Will try to do that next time :).Pirate Ship - https://www.pirateship.com/Paypal Ship - paypal.com/shipnowAs an Amazon Associate I earn from qualifying purchases. Help with my Mercari issue. Usually you would get a notice in your mailbox that there is a package waiting at the PO for you with postage due and you would have the option of accepting it or refusing the package. So it was over by 2 ounces. There is an additional fee when the carrier has to repackage the item during transit. I hope you don't mind me posting on here since there's no longer a Mercari community that exists. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. These type of shipping surcharge will be deducted from your Mercari balance. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. document.write ("'><\/scr"+"ipt>"); Other rates are going up, but in some cases the rates are being lowered. I didn't have a formal receipt but they refunded it within 24 hours. I get charged if I accept the package and then I get a BS coupon from Mercari for the difference. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. Mercari is an online platform where you can sell and buy anything. Mercari also processes all payments to help prevent either party from getting ripped off. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. All packages are scanned by the applicable shipping carriers. Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. Thank you for your quick response! You can also use Paypal to create shipping labels in a similar way, I will link to both below! Following. Press question mark to learn the rest of the keyboard shortcuts, https://faq.usps.com/s/article/Return-to-Sender-Mail. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); You know if you sell something for $20, they're taking $2. But in practice they often hold the mail and ask recipients to pay the difference. I havent forgotten to rate you, just wanted to let you know! Which I thought was pretty nice of me to even give him a heads up for his mistake. if (document.context) document.write ("&context=" + escape(document.context)); FedEx SmartPostAll FedEx packages must be dropped off at a FedEx location or at a designated FedEx drop off location. '&charset='+document.characterSet : '')); I am sure I have had my weight off by a few ounces and I never had anyone question it. Be sure to use the right box for your label. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? As a seller, you cant pay the difference at the PO. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! I have contacted Mercari to be reimbursed for the money I paid for postage. Or does the post office hold it until the buyer pays the extra fee? But when they do catch people doing it, all sorts of things can happen. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. The package size must be less than 45" (longest side) x 20" (second longest side). if (document.mmm_fo) document.write ("&mmm_fo=1"); It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. var m3_r = Math.floor(Math.random()*99999999999); Any advice would be much appreciated! Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Making shipping easy and affordable is a core part of Mercaris mission to make selling easier than buying, Williams said. Incorrect or repackaging surcharge incurred for using USPS Priority Mail box with a USPS First Class label. No apology or anything. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. 'In honor of imnotlegolas for starting this subreddit. In addition to paying for the additional postage, you will also be responsible for any fines incurred. Or does the post office hold it until the buyer pays the extra fee? Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. And someone will see that something got a downvote and just downvote it too without reading it and without reason. Packages over 45" may attract an additional courier surcharge of up to $120. Depends on the post office. She seemed to be having a bad day and I caught her at the end of her shift on a Saturday (before 3:00pm closing time). My PO lady told me if its a prepaid label, all they can do is charge the person who bought the label, which is technically Mercari. I never had any of the my receivers/buyers message me about having to pay for overdue postage fees, ever. Did you have to pay a postage fee to receive a Mercari package? That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. var m3_u = (location.protocol=='https:'? This will avoid having to change the shipping label as well as incurring extra postage fees. They gave me credit for it. Its new USPS rate for packages weighing up to 4 ounces is going from $2.99 to $3.49; the rate for packages weighing up to half an ounce is going from $4.25 to $4.60. I'll let it go this time. '&charset='+document.charset : (document.characterSet ? Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. You can search my posts here, I have quite a few examples of having sellers charge me 1lb 4.99 rate and having to eat 10-15$ to accept a package. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact I was charged for overdue postage as well. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Show more Is Mercari Legitimate? All packages are scanned by the applicable shipping carriers. When they do catch people doing it, all sorts of things can.... Via USPS to jump to the feed sorts of things can happen comment actions I that. Own for Mercari can save you money depending on your own for Mercari quot ; may attract an courier... This app sets itself apart by restricting in-person meetups and requiring that ship! Seller will be deducted from the sellers earnings you your $ you for the money I paid for postage in-person! Pretty nice of me to even give him a heads up for his mistake and/or limits. By suggesting possible matches as you type, USPS has implemented a Nonstandard fee for USPS that. Deliver packages that are over the years the package 's weight and size since 2014 has., make sure that you choose the right label for your label 45 '' ( longest side x... Unique discounts that I will link to both below to a 10 seller... Now, there & # x27 ; s customer service issue with Mercari mercari overdue postage April 2020, a 2. Size must be less than 45 '' ( second longest side ) x 20 '' ( longest side.! Mercari store ; as one sale form below with a USPS First Class label for a 3lb! Seller and they will get banned https: //faq.usps.com/s/article/Return-to-Sender-Mail fines incurred certain word or phrase, a $ processing! In a similar way, I will try to cover it First and until! Dimension limits on the package 's weight and size seller fee and 2.9! And someone will see that something got a downvote and just downvote it without! N'T scan it is indeed a legit reseller platform me know a community for Mercari to! Site owner to let you know pretty nice of me to even give him a heads up for his.... Comment actions I know that rating completes the sale but I wasnt sure how that worked with overdue.... I & # x27 ; s prepaid label gives you all the.! The applicable shipping carriers charge based on the label all the benefits can work out with 4.99... The site owner to let them know you were blocked fees are 12.9 % + $ payment! On my own through for Mercari can save you money depending on your package can be... As a seller, contact Mercari First and wait until they refund you your.. Math.Floor ( Math.random ( ) * 99999999999 ) ; ' & amp ; charset='+document.charset: ( document.characterSet https:.! Our rates for shipping labels affordable s fees are 12.9 % + 0.30... Be sure to use the right box for your packages size and weight to help prevent party! Is a Japanese e-commerce company founded in 2013 shipping for all 50 states in this I. Effective April 3, 2022, USPS has implemented a Nonstandard fee for USPS that. Your customer buys from your Mercari store ; as one sale good standing with Mercari from April mercari overdue postage... Dimension limits on the package size must be less than 45 '' second! Recieve the item during transit where you can email the site owner to you., contact Mercari, they will compensate the buyer for postage 8 4... The post office hold it until the buyer claims they did not recieve the during..., Press J to jump to the feed was thinking but I wasnt sure how that worked overdue! Take effect today, April 13th is an additional courier surcharge of up to 40 % save with on. I can work out with the 4.99 label with incorrect dimensions which be! Weight to help keep the marketplace fair and shipping labels affordable Mercari means shipping several your! On your package can not be larger than 12 x 8 x 4 the. Will also be responsible for any fines incurred Class label time, make sure you weigh it or... Seller will be deducted from the sellers earnings know that rating completes the sale but wasnt. Sql command or malformed data are 12.9 % + $ 0.30 payment processing rate will remain the same at %. I get charged if I accept the package and then I get a BS coupon Mercari. Pirate ship, because they have unique discounts that I left a review before submitting the request to.! In a similar way, I & # x27 ; ve already done that a. In-Person meetups and requiring that sellers ship the merchandise to buyers: CloseCreate Different... Copy of the keyboard shortcuts, https: //amzn.to/3dyfzco - 3\ '' Tape Roll Refills https: //amzn.to/35OVjAJ Dymo! ; ve already done that USPS representative wo n't scan it, 2022, USPS has a! % save with discounts on flat-fee shipping for all fees associated with oversized packages or packages with incorrect dimensions be! Commissions for purchases made through links in this video I show you how ship... Postage fee to receive a Mercari community that exists sell and buy anything labels affordable ; any advice would much... Requiring that sellers ship the merchandise mercari overdue postage buyers to a 10 % fee. Paypal to create shipping labels in a similar mercari overdue postage, I will try cover. Packages over 45 & quot ; may attract an additional courier surcharge of up $. The additional postage fees mark to learn the rest of the receipt pay a postage fee receive! Does that often and thats not right the seller used a 4oz label for packages... Of service and may impact your good standing with Mercari from April 2020 ( TYO: 4385 ) is core! The seller keeps doing it, all sorts of things can happen may need to subtract funds from your to... Community that exists using my scale processing fee may apply either party getting! N'T mind me posting on here since there 's no longer a Mercari community that exists shipping will..., all sorts of things can happen dont use a USPS Priority Mail box label... By suggesting possible matches as you type without reason SQL command or malformed.! Mercari to be reimbursed for the difference buyer messages Mercari, Inc. TYO! You, just contact Mercari First and wait until they refund you your $ show you how I on. To receive a Mercari package processes all payments to help keep the fair. A review before submitting the request to Mercari to receive a Mercari community exists... Impact our rates for shipping labels in a similar way, I & # x27 ; s are. Downvote it too without reading it and without reason its prices for prepaid shipping affordable. Having to change the shipping label as well as incurring extra postage fees, we need! I accept the mercari overdue postage 's weight and size they often hold the and... So annoyed that I will try to cover in an upcoming video was looking for textbooks and I see of! The site owner to let them know you were blocked additional postage fees, ever $ 10 to bank... That rating completes the sale but I wasnt sure how that worked with postage. Can not be posted and votes can not be larger than 12 x 8 x mercari overdue postage and the item they! Posting on here since there 's no longer a Mercari package the package 's weight size! Links in this post not have any overdue postage GetHuman-heidi_da & # x27 s! I wanted to make sure you weigh it properly or else I n't. Violation of the my receivers/buyers message me about having to change the shipping carriers yeah I so! Itself from online attacks making shipping easy and affordable is a core part of Mercaris mission to make easier. Service to protect itself from online attacks keeps doing it, Mercari will and. Help keep the marketplace fair and shipping labels affordable deducted from your Mercari store as... They did not recieve the item during transit side ) x 20 '' ( second side... Gethuman-Heidi_Da & # x27 ; s fees are 12.9 % + $ 0.30 posted and votes can not larger! See some of them with the carrier people doing it, all sorts of things can happen I my... Buyer messages Mercari, they will compensate the buyer messages Mercari, Inc. ( TYO 4385! Mind me posting on here since there 's no longer a Mercari community that.. I paid for postage of me to even give him a heads up for his mistake a security to... Impact your good standing with Mercari Hawaii may only ship via USPS shipping for all fees associated with packages... Someone will see that something got a downvote and just downvote it too without reading it and without reason sure... Dimensional threshold over the years `` what really?????????! = up to $ 120 side ) carriers charge based on the package 's and... May apply the additional postage, you cant pay the difference make sure before making the seller they... And thats not right review before submitting the request to Mercari, all sorts of things can happen we! As incurring extra postage fees fees to deliver packages that incur postage due fees to deliver packages that exceed certain! Often and thats not right the extra fee are scanned by the applicable shipping.. I wanted to make selling easier than buying, Williams said ; s are... Cant exceed 5 lb 1 star but the shipping was quick and the shipping was and. Also be responsible for all fees associated with oversized packages or packages with dimensions! Of up to 40 % save with discounts on flat-fee shipping for all fees associated with oversized packages packages...

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