I put it in toilet paper and checked it. The view was beautiful. I am very happy to hear that you had such a great stay with us here at Crystal Beach. This hotel is clean and located right on the beach. It seemed that she was only trying to overcompensate for what had happened. Non smoking, which we were happy about. Staff was less than easy to get along with. I think they were just short staffed because there were no other Covid precautions being enforced. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Loved the jetted tub. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Great location at the start of the boardwalk away from all the noise and lights. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. A private bathroom comes with a bath or shower. Payments made by partners impact the order of prices displayed. We left to return later while she was leaving and another lady started her shift. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Cancellation and prepayment policies vary according to accommodations type. We left to return later while she was leaving and another lady started her shift. The food at the Barracuda Bar was plentiful and good. It had 2 queen beds. Review tags are currently only available for English language reviews. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. I take great pride in hearing how wonderful your stay was! Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. Crystal Beach Hotel, Ocean City MD (United States) - Deals & Reviews. Guests submit their subscores and their overall scores independently theres no direct link between them. Review tags are currently only available for English language reviews. They asked him for his room number and just gave him a replacement key. Cribs and extra beds aren't available at this property. Bed Bugs. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. Brunch, Our floors were very sandy by the time we left. I would definitely stay here again. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Eve had me sign new paperwork but I did not need to provide my credit card info again. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. What are some of the property amenities at Crystal Beach Oceanfront Hotel? The room itself was spacious and even had a little kitchenette. You must show a valid photo ID and credit card upon check-in. Some of the more popular amenities offered include free wifi, a pool, and free parking. The next morning while waking up, we found a stage 2 larva bedbug. If you stayed at this property through Booking.com, you can write a review. The pool by the Barracuda Bar was open and well kept. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Thanks for the review and we hope to see you again! The water pressure in the shower was very little. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. But overall we enjoyed ourselfs and will probably return in the future. It was yet another bedbug. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Yes, guests have access to a pool during their stay. The hotel staff is very friendly and accomodating. She then assigned us a new room. We deeply apologize for these grievous misstep in our performance. It ruined our next day since I was up until 5:30 am on Tuesd. I put it in toilet paper and checked it. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Please enter the dates of your stay and check what conditions apply to your preferred room. Thank you again and we hope to see you soon! A private bathroom comes with a bath or shower. The website states that the rooms have been recently renovated but Im not sure any of ours had been. All content should be genuine and unique to the guest. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Check your booking confirmation email to find your booking number and PIN. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Front desk person was snotty and acted very indifferent to our complaints and requests. Shower. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The carpets are dirty and need a good cleaning. Room could have been a little bit more updated with modern or newer spreads and flooring. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Barracudas Grill was a great place to hang by the pool for eats and drinks. We actually got a picture of this one. Eve gave me room keys for room 519. What are some restaurants close to Crystal Beach Oceanfront Hotel? Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Thanks for a great vacation. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. See more questions & answers about this hotel from the Tripadvisor community. We hope you will give us the opportunity to serve you again. The room was large, with microwave and refridge. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. The room was clean and the hotel was great. The stay was great and the staff was few, but very nice. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . Plenty of places to eat and everything is within walking distance. The lady at the front desk was very standoffish and rude. Site content 2006-2019 Maciej Ceglowski The room was large, with microwave and refridge. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. We have more than 70 million property reviews, all from real, verified guests. Non smoking, which we were happy about. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. To edit a review youve already submitted, contact our Customer Service team. Great bed, could use better pillows. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. Ocean City MD 21842. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. The next morning while waking up, we found a stage 2 larva bedbug. Also a plus is the parking garage! I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Our first night was fine without any complications. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. The room was an ocean view on the top floor. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. This is the version of our website addressed to speakers of English in Malaysia. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. The next morning while waking up, we found a stage 2 larva bedbug. Conveniently located restaurants include Sahara Cafe, Fractured Prune, and Blu Crabhouse & Raw Bar. Reviews are most valuable when they are original and unbiased. You are seconds away from the best deals at Crystal Beach Hotel Ocean City, MD! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The view was beautiful. This is the version of our website addressed to speakers of English in the United States. I am very happy to hear that you had such a great stay with us here at Crystal Beach. Tripadvisor performs checks on reviews. Great view from our balcony. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. The rooms were very spacious, as were the bathrooms. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. We checked all of our belongings and moved everything into our new room. Along with a restaurant, there's a snack bar/deli on site. Room types may vary. Something went wrong please try again later. All you can do is check for them on arrival. The lady at the front desk was very standoffish and rude. He told us he would do a deep dive and find out what happened and would get back to us later that day. Beachfront hotel with restaurant, near Ocean City Boardwalk . It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Ocean City, MD - Crystal Beach Hotel - "Really nice!". The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. We brought it up to the front desk and asked for a new room. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. YUCK! This one appeared to be either a 5th stage or adult bedbug. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Get the travel advice you need. It had been less than 2 hours how could she not remember. View . and that we needed to leave that room immediately. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The room was an ocean view on the top floor. In fairness to the hotel and its staff, this situation was handled well. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. Do yourself a favor and stay someplace else. Pros: The location on the boardwalk is great. We didn't go and They ended up charging me for the Saturday ($509). We ended up driving home at night because we couldn't experience another second in that dump. Plenty of places to eat and everything is within walking distance. Look no further than Barracuda's Bar & Grill! 2 Queen-size beds 1 Queen-size bed. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America I take great pride in hearing how wonderful your stay was! The yellow building with blue trim and white railings fits in with nearby hotels. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Our first night was fine without any complications. Read more about possible travel restrictions before you go. Thanks again for being our guest! The same lady that we first encountered was there again and was still unpleasant and unapologetic. Feeling like enjoying a drink while relaxing poolside? Tripadvisor performs checks on reviews. Searching Availabilty. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. And we actually thought about staying a couple extra daysNOT! The room itself was spacious and even had a little kitchenette. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Extras include a desk. That was really unnecessary. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com WiFi is available in all areas and is free of charge. Crystal Beach Hotel - The center of Ocean City can be reached within a 25-minute walk. They never asked for his name or any identification. It was exactly what I had expected after reading everyone's reviews. The card has yet to be reimbursed). Please note that all Special Requests are subject to availability and additional charges may apply. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. Bays Sails Inn 102 60th St Ocean City, MD. Yes, it offers wheelchair access and facilities for disabled guests. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Beautiful location. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. We won't be back. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. We left to return later while she was leaving and another lady started her shift. We brought it up to the front desk and asked for a new room. I would definitely stay here again. The property offers free parking. Bed Bugs. The staff speaks multiple languages, including English and Spanish. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. She insisted she had no such papers and that we needed to move room immediately. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Staff was friendly, professional and helpful. Barracuda restaurant had great food. The Carousel Hotel did refund our money thankfully. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. I cannot say enough of wonderful things about this hotel and staff. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! 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