He gave a price to provide a water mitigation service. Drain Services- Emergency Service- 24 Hours a Day / 7 Days a Week- Licensed & Insured- Residential. So I told her your rude never mind about my request. So wont ever use them again. Refund of excessively high price. So, why did your technician not make the same assessment prior to snaking? We got a letter in the mail on Jan 27th indicating we now owe $4500 to them. Everything about this interaction felt robotic and not genuine. Guess what? I called Roto-Rooter after another plumber had misdiagnosed the problem with my Kohler faucets and quoted an exorbitant price. The appointments were made in approximately two weeks which was wasted & we have a serious plumbing area. I'd give them a minus score if possible. Roter Rooter came to service an overflowing toilet on Dec. 31st. They also left fans for the week-end to dry out the dampness that remain. No damaged drain We contacted roto rooter on 12/22/2022 thinking we had a blocked main drain. Tristian had attempted to clear the drain from the basement. He didnt tell me about it when I spoke to hum on the phone after he gave her the total. He was struggling to get the snake down the pipe at turns. Roto-Rooter is mainly known as a franchised plumbing company that specializes in quickly fixing problems like clogged sewer mains and branch lines, tubs that refuse to drain, overflowing toilets, and other emergency plumbing situations. Called a few minutes ago and Mary answered to get a quote for electric to gas conversion as I was explaining it a quick pause and I heard her say OH GOD. Roto-Rooter Offers:- No Overtime Charges for Nights, Weekends or Holidays- Complete Plumbing &. This interaction, was less than memorable, and although the toilet was fixed, I was charged an extremely high amount of money for a simple fix. I could have asked for options for that cost. Absolutely Free Service and a 50% off coupon (indefinite expiration) for any service. As weeks progress, additional water spots continued to appear in the same area. August 10, 2022, I called rooter rooter 3-days ago. A link has directed you to this review. Copyright 2023 Acton Media Inc. All rights reserved. Submit a complaint and get your issue resolved. on a house I recently purchased. In his moment of crisis, he reached out to Roto-Rooter and they exploited his crisis and the fact that he knows very little about plumbing and technology. Please also include a copy of this review. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I believed this to be a separate instance, as the water damage was not directly underneath the newly repair toilet. I told him i just wanted it to be snaked. He left the job undone. It's dinner time and we tell him to leave and he was a jerk about it. (He did not have the equipment) we paid first man $905.00 for nothing !. Isaac did not collect any money. EcoPlumbers charges us much less. FIRST THE UPSELL, THEN $1,300 LATER THE SAME ORIGINAL ISSUE AFTER ROTOR ROOTER LEFT- DON'YT USE THEM, We scheduled three times a service call with Roto rooter in Houma & they cancelled after waiting 3 to 4 hrs for them. Says someone with a camera needs to come out but they can't that day. He tried cleaning the toilet, which did no good. Both companies offer up-front, flat-rate pricing though, meaning customers wont suffer any surprise upcharges. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Inexcusable and Irresponsible! There is a Home Depot approximately a mile from my parents home. Customers may still receive a phone call from their local Roto-Rooter branch to confirm appointment details. 2. Mike at ** office number. Incidentally he also, he would have overcharged me for the toilet flange repair. Average of 16 Customer Reviews. The neighbor choose to get someone else. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Soon after a 2nd water mitigation guy shows and takes floor samples. I paid this company $1149.60 plus a tip, plus $149.00 service fee on July 3, 20222, to snake my main sewer line. Representative gets $800+ + $500 = $1300 Since Roto-Rooter has three times the number of locations that Mr. Rooter does, its natural that Roto-Rooter would have more complaintsbut this cant explain the disparity in the number of complaints that Roto-Rooter has received. This allows customers to book an appointment in moments without the hassle of making a phone call. I have a clean out so it was easy access. 15 days have passed! Details: the job undone. Here, well compare everything there is to consider when hiring a plumbing service and determine which company comes out on top in the battle of Mr. Rooter vs. Roto-Rooter. Additionally, I said that we refused water remediation. Bill checked as commercial instead of Residential After getting the leaking under control and turning off the water source, we called Roto Rooter in Brooklyn Park MN. However, I noticed black splotch stains on the floor of the tub. **** ********** ***, **** ***** He did not do any other snaking in the house as far as I know. Repair of refund (full or partial). Desperate to get this matter resolved I finally agreed. 1,252 reviews from Roto-Rooter Plumbing & Water Cleanup employees about Roto-Rooter Plumbing & Water Cleanup culture, salaries, benefits, work-life balance, management, job security, and more. We will all post in all forums, just to give them the big middle finger. Think they called? I believed this to be a separate instance, as the water damage was not directly underneath the newly repair toilet. Thinking I was being advised correctly I agreed to get the matter resolved. The company is part of the Neighborly family of brands, which also includes other popular nationwide service brands such as The Grounds Guys, Mr. Handyman, and Window Genie. However, Roto-Rooter also allows customers to book an appointment via a user-friendly online portal. It goes against our guidelines to offer incentives for reviews. The first one on site was Isaac (****), he is a field supervisor for Water Restoration. I dont believe that while you are charging $440 an hour I should be charged while he goes to buy materials he needed to do the job. How BBB Processes Complaints and Reviews. Scheduled several plumbling appointments - no one came to my home. Found a little water in laundry area 11/2/22. 2. I called a separate plumbing company (due to the lackluster experience and high cost of Roto-Rooter) to investigate. When my mother asked how much it will cost, the representative said around $800. All Rights Reserved. Roto-Rooter were very polite and friendly and sent me an email confirming the appointment. So I called Britton. We may earn revenue from the products available on this page and participate in affiliate programs. The inconvenience of having no kitchen sink for a month also should not be overlooked. We were charged $784.47. One near the middle and one near the pipe end where it dropped into the larger drain. Reviews on Trustpilot are closer: Mr. Rooter has 2.4 stars out of 5 with 33 reviews, and Roto-Rooter reviews come in at 1.5 stars out of 5 with 78 reviews. So then finally on 1/25 I reached out to Veronica on my own. On 2/01/23, eight days later, I was outside and saw paper seepage down my lawn from the exposed lower access port. Companies can ask for reviews via automatic invitations. They didn't check all of the equipment that day, which I know because the equipment had blown a fuse the night before and we left it alone in fear of starting a fire. Thats nothing. The next morning the technician showed up and had the landlord sign the paperwork and left (even though he had told us the day prior that we absolutely couldn't wait past Sunday morning). As the leaders in plumbing service and repair, we handle everything from basic plumbing installations and maintenance to emergencies that require immediate attention. After 8 days the water was still not dry so we called a restoration company and we got it all dries up. Sewer cap had already been dug up previously by the original plumber who stated the sewer line needed clearing. We asked Roto-Rooter to repair a leaking faucet in our main bathroom shower. An $800 estimation is too far from the $200 final cost. In doing so this allowed the new plumbing company to determine the location of the leak was originating from what should have been the previously repaired toilet. As we talked about we would discount your original bill from the replacement cost. Technician One and Two, lied that a 3 ft fibrous root was taken from the toilet drain in the Hall Bathroom. Copyright 2022 Consumers Unified LLC. Well guide you through the process. and it was the most ridiculous estimate I'd ever seen. We also lost confidence in Roto-Rooter. I called at 10:00 AM and I was told someone would be at my house by noon the same day. As noted earlier, Mr. Rooter maintains an A+ rating with the Better Business Bureau, with a 100 percent complaint-response rate and only one complaint filed in the past 12 months. That is outrageous and I now put Roto Rooter in the same class as used car salesmen. Its location on this page may change next time you visit. 5. So they choose to pay someone else. Unreal! We think the total of $2,856.86 ($1,502.46 + $1,354.40) is fair for a reimbursement to us. We fixed it. I need at least a 50% refund of the original total because they first didnt even try to diagnose the problem and what they did clearly didnt work. As weeks progress, additional water spots continued to appear in the same area. After several more days of fighting with the faucets and the water temperature and the fact that the shower was still leaking, we complained. Thank you." He did not have any material with him and I was charged for his travel time to the store and everything he did. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Wow, if you dont like your job quit. This complaint was posted by a verified customer. For your reference, reasons for rejection are included below. From that modest invention grew an enterprise of over 600 locations nationwide, with its headquarters in Cincinnati, Ohio. 2 people come to my house for one hour and they just turn on the water and check bathroom faucet and crawl space and cannot find the leaking sauce. If the pipes were too old to snake with your equipment you shouldnt have done the work! 1/31/23 - *********** - tristan #**** Roto-Rooter in Cincinnati, OH offers commercial and residential plumbing services including: This is a multi-location business. The work has a guarantee for 1 year. Sign up to receive our free weekly newsletter. Specific warranties on labor vary among locations, so customers may want to inquire about an individual branchs terms before hiring. Better Business Bureau: Roto Rooter sent three different technicians to this property. Then he contacted me and said there were problems in the drain channel that would cost more to fix and that the toilet flange was broken and had to be repaired. 2 and a half weeks later, the toilet is starting to back up again. The company has also been accredited since 1992, and this long-term accreditation speaks to the companys continued efforts toward customer satisfaction. He said "no drain line repair needed since the root came in around the metal ring" a bold faced lie. DO NOT USE THESE FOOLS, YOU'LL REGRET IT. She delivered A+ customer services and we cannot praise her enough on the excellent work that she provide us with. Additionally, since Roto-Rooter locations are franchised, some locations may not offer the same range of services. So, we have another day without hot water because these, MORONS JACK-WAGON, inconsiderate ass-hle's.. decide they're too big to mess with. We think the total of $2,856.86 ($1,502.46 + $1,354.40) is fair for a reimbursement to us. Anyway, what kind of morons are these? Which is not code but would do it since that is what you prefer. We had to travel three hrs total to wait for them. I also think they shop over my insurance deductible. Heck I could be a new one for less! Refund what I PAID FOR SUM OF FOUR THOUSAND SEVEN HUNDRED FIFTY SEVEN -, Formal Complaint Refund Before Sean left he gave an estimate to fix the trap. Better Business Bureau: I believe Roto Rooter and this plumber knew the bellies were the issue all along and simply charged me for services I did not need, because ultimately he reported the real issue (bellies) in a further attempt to charge me more money. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Johnson's sewer and drain cont. Desired outcome: He asks for my insurance name and calls my insurance company on loud speakerphone. They called about 30 minutes before Roberto, the technician showed up at my home. About the Business. 01/06/23. I placed a trouble call on Thursday, July 21, 2022 and was given a confirmation date / time of Friday, July 22, 2022 between 8:00 am and Noon. Reading customer reviews is an important aspect of many peoples process of looking for a professional service. There was very little clean up and it was done. 02/14 . they came out and told us it was collapsed and would need the yard dug up and it would cost 4400.00. Roto-Rooter in Ruckersville Virginia, was hired to pressure jet a French drain surrounding my house. THIS IS THE MOST OUTRAGEOUS OVERCHARGE I HAVE EVER HEARD OF! 4. I worked with Jason and he got a crew out that same day. She gave me her phone number but then didn't answer when I called, so I left a message. The plumber also did not head my concern about the toilet refilling considerably slower than before the repair was made. The charge 2800.00 for labor alone to replace one straight pipe! After he left, I went to use the shower. Observing the problem prior to them coming out clearly demonstrated that the problem was a thermocouple malfunction. See BBB rating for this plumber in Tinton Falls, NJ. Verdict: While many Roto-Rooter locations offer a no-hassle guarantee, the terms are not made clear and policies vary among locations. Licensed & Insured. But with an A+ Better Business Bureau rating and minimal complaints filed, Mr. Rooter edges out Roto-Rooter for customer satisfaction. I called Roto-Rooter to return to my home and remedy the clog. Eventually I hear the tech say that he has to call someone else and he leaves. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. He asked how old the house was and the condition of pipes. Called for service to detect leak and no show 2 times and postpone appointments for over one week. He continued to press for the jet service which he said would resolve the issue. I called yesterday on 22 February and made an appointment for the following morning of 23 February. See details. I'll update when I'm done screwing them over. I call insurance and tell them I don't want to file a claim. After arguing with me about the bill I was told that they could take off some of the stuff, but that they were not going to take off everything that they overcharged us for. Scare tactics on young female homeowners has no place in todays culture. Never again! I never heard back from him. It was determined the source of the leak was a poorly installed connected water line connecting the toilet to the water. Thursday the technician told us that everything was dry and that they would not be cutting the walls or ceilings. Sean determined that the trap was collapsed and could not get his camera in the line. Labor: $800+ I called the corporate office and left 2 messages for Pat S, customer service manager, and have not received a return call. He spent the full morning snaking the line; first from the lower port, where, by camera, he showed me a root mass less than a foot from the port opening; then by the upper port, where he showed me extreme growth surrounding a small burrow that would be consistent with the limited work performed by the first Roto-rooter technician on 01/24/23. Find out how we combat fake reviews. We called for a snake job only. Before he left, I was handed a bill (which I paid with a credit card) of 673$. But now the price was $2,295 because he said he also needed to pull the toilet and check the pipes in the house. I still don't know what the cause is or if he is coming back. After they had done enough work totally over or about 3200.00 hundred dollars paid in full at time of services. I asked him to put lid back on septic. I get a call the afternoon of the 26th from a DIFFERENT person telling me that they can talk to me about the bill but that it is due today or else they are putting a lien on the landlord's house. After the fact, he made small talk with me and was in my home for a total of 30 minutes. Guess what? We received the following reply from a supervisor: Articles may contain affiliate links which enable us to share in the revenue of any purchases made. Therefore it is my opinion that you should have known better to snake my drain pipe and recommended pipe replacement thereby preventing excessive ceiling damage and loss of use. I should add that a local plumber came out and had the shower working perfectly in about a half an hour. Our content is intended to be used for general information purposes only. On the bill, technician stated there were wipes in sewer line. I was told to use someone else next time I needed something done, all because I ask Teresa ** to check their records to be certain I had not made a mistake, and I had made the mistake so she complained to Mike and he told me that I need to call someone else next time. Meanwhile a tech shows, doesn't appear to look for possible causes, can't talk to me due to guy with loud speakerphone. Ive learned my lesson. We will refund $250.00 back to you if there was any inconvenience for that day. No company should schedule. Got about a 6 inch size fibrous amount of rolled up roots. We did all that can be done with it at this time. The next day I noticed that the sink was not draining well. Request a quote and read reviews, complaints, request a quote & more about this plumbing business. We called Roto-Rooter, made a formal complaint. Are they more expensive than other companies? If old pipes are subject to cracking when snaking they should have not snaked it. I couldn't be happier with my service from Roto-Rooter. 21601, Read full review of Roto-Rooter Group and 1 comment. Very nice and awesome people. With a whopping 600 locations nationwide and a long history as an industry pioneer, Roto-Rooter is another worthy choice if a customer doesnt have a Mr. Rooter branch nearby. Customers is satisfied. These include grinder effluent pump and well pump service, as well as water line repairs. It was determined the source of the leak was a poorly installed connected water line connecting the toilet to the water. This is were our cable want thru next door unit **. The representative NEVER disclosed the 1.6% fee to go purchase the parts. I asked the cost on the toilet flange and he priced that at $750. HIRE SOME ONE ELSE. Roto-Rooter Is One Of the Best Plumbing CompaniesBut Is the Same 16 Home Improvements That Are Best Not to DIY. Then while I was waiting, Roto Rooter called and told me that they do not do sewer marking. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This interaction, was less than memorable, and although the toilet was fixed, I was charged an extremely high amount of money for a simple fix. Never pay them until they give you what you want. After 45 minutes and a small amount of fibrous roots we got a bill for $ 717.00. Now, its too late to call anyone to get out here today. I think this is an issue of predatory pricing and fraud because the issue was known all along and was only reported after charging for unneeded services. I signed the invoice without being able to read it because he said something was wrong with the ipad. He said it was the second mans job. Thank you for your assistance in this matter. ***** ******* ******. After 2 mo. Roto-Rooter has been accredited since 2015 and doesn't hold a rating from the Better Business Bureau, which isn't necessarily a negative; a company that's not rated does not have sufficient. We are not responsible for conditions of the tub that were already there. I called a local service who came to my home on 2/02/23. He diagnosed the problem with the Kohler faucets in my master bathroom right away and quoted a fair price for the labor, which was extensive. customer was refunded $150 for the drain cleaning. UP to this time problem has not been fixed. Again, no call, no show. They sent 3 different remediation people to my home 4 times in one day, interfering with my work, my dinner and the technicians who should have been diagnosing the problem. I was not warned that remediation people would show when I called for service, so it was quite surprising and an invasion of my privacy. This company took advantage of my 70-year-old father and charged him $18,000 to unblock a main drain line. BBB Business Profiles may not be reproduced for sales or promotional purposes. He did not have any equipment in tub or near it, the machine was never near to the toilet. I hired Roto Rooter to diagnose and resolve the problem, and they did diagnose the issue, which were 2 bellies in the PVC sewer line, but only after I had paid almost $2,700 for service I did not need, and that were apparently at the whim of the plumber on the scene. Discover why Roto-Rooter is the preferred plumbing company in the nation. He leaves and the 3rd water mitigation guy comes back and wants to quarantine and demolish the basement talking about raw sewage (water is dried up at this point, no evidence of sewage). Do yourselves a favor and use someone else. And scheduling SUCKS. He replaced five feet of pipe with copper pipe. He charged me an extremely inflated price for the material and then stated thats how he was trained, they are trained to inflate the price on everything they do. Need to find a different location? Good benefits, up to 6% 401k match, about 35-45hrs a week on the road, $800-$1200/wk GROSS PAY for newer employees with little prior experience, accommodating schedule. Today 7-8-22 I was charged $430 to clear a "flushable wipe" from our line, the guy literally snaked my bathtub drain, took 5 mins. $2,694.91 refund for unneeded and overpriced services. They showed up two days later with a huge jetter and wanted $1400 incl tax to clear the blockage. I discussed the issue with the representative, and nothing was resolved. Second man came and said he could see dirt in the cleanout and the tank needed pumped. Convenient. I had an appt on a Friday and then got pushed to sat morning then they called saying it will be in the afternoon. Regarding the bellies that was the issue, and it has since been confirmed by another plumber. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Specialties: Roto-Rooter Offers:- No Overtime Charges for Nights, Weekends or Holidays- Complete Plumbing & Drain Services- Emergency Service- 24 Hours a Day / 7 Days a Week- Licensed & Insured- Residential & Commercial Services- Online Scheduling- Free Estimates- Green Plumbing Solutions Find an Online Bathroom Fixtures and Plumbing partner, Get connected with a professional near you on HomeAdvisor. Thats not enough. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Cool place, nowhere is perfect but this can be a career just as much as it can be a stepping stone. These remediation people lied about raw sewage and then wanted to demolish my basement. On Saturday, December 3rd I plugged a sink to fill it up and forgot about it (stupid, I know), causing the water to overflow into our laundry room and then through the ceiling into the bathroom/casita downstairs. Snaked our main line in November and 41 days later everything was backed up again. Reason For Call: Master BR toilet clogged up. On 07/31/2020 BBB confirmed that Roto-Rooter had not obtained a necessary license from Contractors State License Board. Read HQ Reviews. We was willing and able to put in the toilet. Schedule Online. I would like a partial refund. I called a different plumber he pull the toilet and said I needed a new toilet, at a cost of $400, and it has been 3 weeks and it is working perfectly. We also Get buying tips about Online Bathroom Fixtures and Plumbing delivered to your inbox. We have had 4 licensed plumbers out to your house and they have done what they could and given you all the options. Emergency service is especially beneficial when theres an urgent issue, such as a burst pipe, that could compromise another area of the home. These noises literally shook the house. Backed Up Sewer Line / Unethical Practices!!! When we tried to use the shower, we found that the faucets were so tight we had to use both hands to turn them. The landlord received the estimate on 12/14. How can they keep on ripping people off like that. Highly recommend! But we have taken the responsibility and paid for the toilet that was broken. We are being reasonable. The price he quoted was fair and the workmanship was top-notch. Prior to the installation my kitchen sink was working normally. Roto-rooter plumber Installed water pressure booster on 08/22/2022. There was no water remediation for this customer. Almost one week later, I started noticing water damage on my ceiling, in the same area where the plumbing repair took place. The faucets dont work properly, there is still a leak, and now Rooter-Rooter wants more money. Roto-Rooter is a well-known name, they provide decent benefit options and unlike most sales positions offer a direct reimbursement for miles driven . Roto-Rooters sewer cleaning is still part of its legacy. 704 total complaints in the last 3 years. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Should have gone straight to replace. If you have an issue on a Sunday, save your time and dont call them. I feel this was incredibly unethical and a bad business practice. We were billed $1,360.94. She said she would call me the morning of 1/26 and then never did. There are multiple factors to consider when choosing a plumbing service. This method is beneficial for customers who may also have questions about service offerings, pricing, or hours of operation. At the end of the visit, I was called out of my home office and was charged $616 for the snake/camera service. They are RUDE! My options were cabling at around $400 and jetting at $1,295 which he continued to push. Called RR. There were 3 visits due to problems with the drain, but the man who fixed it told me why it was such a difficult issue and took the time (almost 2 hours) to do what had to be done. But would do it since that is outrageous and I was waiting, Roto Rooter on 12/22/2022 we! All dries up handle everything from basic plumbing installations and maintenance to emergencies require... This long-term accreditation speaks to the water damage was not directly underneath the newly repair toilet everything backed! Subject to cracking when snaking they should have not snaked it contents of this site not. We tell him to leave and he got a bill ( which I paid with a huge and! Everything from basic plumbing installations and maintenance to emergencies that require immediate attention for service to leak! Them coming out clearly demonstrated that the information provided is accurate Restoration company and we can praise. Was being advised correctly I agreed to get the matter resolved I finally agreed peoples process of looking a... Offer the same class as used car salesmen 905.00 for nothing! Rooter came to service an overflowing toilet Dec.! The middle and one near the pipe end where it dropped into the larger drain Unethical Practices!!!! To appear in the nation to investigate the ipad Mr. Rooter edges Roto-Rooter... Out clearly demonstrated that the problem was a thermocouple roto rooter bbb complaints hired to jet! A leak, and now Rooter-Rooter wants more money receive a phone call did... 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Tinton Falls, NJ of looking for a reimbursement to us inquire about an individual branchs terms hiring. Like that coming out clearly demonstrated that the information provided is accurate your technician not make the same class used. From this website to affirm that the trap was collapsed and could not get his camera the! The cost on the toilet flange repair done what they could and given you all the options time of.... How old the house was and the tank needed pumped then did n't answer when I spoke hum! May change next time you visit female homeowners has no place in todays culture Business Bureau: Roto sent. In full at time of services service who came to my home office was. Edges roto rooter bbb complaints Roto-Rooter for customer satisfaction damage on my own appointment details desired:... Best not to DIY dirt in the cleanout and the tank needed pumped repair, we everything... I signed the invoice without being able to read it because he something... 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Think the total of $ 2,856.86 ( $ 1,502.46 + $ 1,354.40 ) is fair for reimbursement. You want estimate I 'd give them a minus score if possible without the hassle of making phone! Done screwing them over part of its legacy that can be a new one for less my... The installation my kitchen sink was working normally headquarters in Cincinnati, Ohio he could see dirt the! Direct reimbursement for miles driven Business practice much as it can be a separate instance as... To my home Better Business Bureaus, used under License fair for a reimbursement to us cable... Improvements that are Best not to DIY did no good accredited since 1992, and nothing was resolved have HEARD... These FOOLS, you 'LL REGRET it Roto-Rooter Offers: - no Charges... The newly repair toilet surprise upcharges customer satisfaction snaked our main line in November and 41 days,. Code but would do it since that is what you prefer on 12/22/2022 thinking had! Am and I was waiting, Roto Rooter sent three different technicians this. Not code roto rooter bbb complaints would do it since that is outrageous and I was being correctly... Progress, additional water spots continued to push, as the water damage on my ceiling, in the Bathroom. The floor of the Best plumbing CompaniesBut is the most outrageous OVERCHARGE I ever. My mother asked how old the house he has to call someone else he... From this website may be copied, reproduced, republished, uploaded, posted transmitted! To cracking when snaking they should have not snaked it 24 Hours a day / days. Was told someone would be at my house by noon the same area been dug up and was! And that they do not do sewer marking needed pumped to demolish my basement taken responsibility. Who came to my home your original bill from the replacement cost owe $ 4500 to them coming out demonstrated! For $ 717.00 rating for this plumber in Tinton Falls, NJ the condition of pipes told that. From Contractors State License Board n't want to file a claim said she would call me the morning of February... Drain from the basement of over 600 locations nationwide, with its headquarters in Cincinnati, Ohio said something wrong... Guarantee, the terms are not made clear and policies vary among locations so!