All rights reserved. Please help! $799.99. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. What could the problem be? Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. The wire has short circuited. The logs still glow, but we no longer have a flame effect. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. The heating element may have burned out. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. Yes, the issue can be with your thermostat. I did remove the fan from the base but was careful not to disconnect any wires. Look for exposed, frayed, or misplaced wires. Put old one in new firebox and it worked fine. 1500. First off, check the plug connection. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. The Sideline can be hardwired or plugged in to your electric source. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Recently we have noticed a change. If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. One day, we went to turn it onand the switch wouldnt work. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Find a Replacement The logs never glow until you dont plug the unit into a standard outlet. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. I'm not sure why only the lights are what is broken. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Element is not turning red at all. Sale. The fireplace comes with mounting brackets for convenient mounting. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Each electric fireplace gets power by electricity. It might get jammed. Duraflame Electric Fireplace model DFS-550-12 won't turn on. There is no cleaning between uses. How Many BTUs and Patio Heaters Do I Need. We also provide their simple solutions. However, it will depend on the manufacturer. The other possible cause for frozen flame is that the motor has a loose wire. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Inspect the breaker on your electrical panel to make sure that the circuit your electric fireplace is plugged into has not been tripped (reset). I need instructions on how to replace the speed module or to fix this issue. How to turn on an electric fireplace? Fireplace & Stove Replacement Parts Best Selling Harman Platinum Control Board Advance Accentra P43 P61a P68 XXV 1-00-05886 (27) $215.00 New LENNOX & Whitfield Stove Auger Feed Motor (12046300) (66) $50.00 New Englander PU047040B4415UIPHCCW1 1RPM Pellet Stove Auger Motor - 2 Pack (60) $50.00 New Quadra-Fire Pellet Stove Igniter Gray - SRV7000-462 Best spectrafire electric fireplace won t turn on of 2023 from brand: Legend Flame, Tangkula, Touchstone, Duraflame, COSTWAY, Valuxhome, ClassicFlame, OUTDOOR DIAMOND, HOMCOM, Xbeauty, RCECAOSHAN, e-Flame USA, ARLIME, Elk Mountain. As you are here, the downlight LCD of your twin star fireplace must not be lit up. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. I bought a new fireplace. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Flames are on and just change light intensity when we try to turn up heat. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? This may just require a simple reset of the electric fireplace. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. Lastly, plug the unit and switch it on. If the wire has broken free from the connector, you may need to re-solder to the connector. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Can this be fixed? WHAT YOU NEED TO KNOW: 1. Hello. And consequently, the flame motor is not working in your electric fireplace. Plus, you can watch this tutorial. Ft. Check the manual and reset it according to the instructions. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. Save my name, email, and website in this browser for the next time I comment. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. Learn more, Facebook II Twitter II Pinterest II Linkedin. 4. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. The heat and fan are working fine. Another possibility may be that the flame is on, but no heat is coming out. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. The cookies is used to store the user consent for the cookies in the category "Necessary". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If it is broken or burnt out, you need to change it. Realistic flickering flame effect, glowing logs & ember bed. Make sure you unplug the unit before dealing with the control panel for safety. I would like this verified and fixed. Add To Cart. To fix this, simply place the manual switch in the OFF position and test your remote. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Plus, it can happen for a defective socket or electric outlet. I hope, it will fix your issue. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. There seems to be a short of some kind in my fireplace unit. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. It starts when the unit is turned on and stays making noise when the unit is shutting down. Ft. Simply press the flame button several times to solve the no-flame issue. Had been working, just quit. . It will not turn on from the remote or control buttons. This website uses cookies to improve your experience while you navigate through the website. Set the power at ON position. When i hit the top of the fireplace the lights flicker and the unit comes back on. Why would an electric fireplace stop work? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Contact the manufacturer for specific information about your fireplaces flame motor. This video shows you how to replace the flame motor on Diplex Fireplaces. Napoleon. What's more, a built-timer can be used to operate the device up to 8 hours. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. FEATURES: The Sideline features an unmatched flame. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). To do so, you will need to follow the individual instruction manual from your Owners Manual. SOLUTION: Replace the remote control after checking the batteries. Monitor your firebox to figure out overheating signs. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. You can reset it also. Heat works great no flames. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. The firebox will never turn on if-. To solve the issue, please take help from the Twin Star service center. No one can tell me! Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . The wiring, switches, or heating sensors are failing on your unit. Special Features. Check if any connection touches another one. To replace the bulbs of your electric fireplace, you can watch the video. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. There's probably a logical reason the heat or flames may not be working. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. The unit is dead. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Amps : 12.5. Why? Loose wire connections one of the main reasons why an electric fireplace wont turn on. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Thus, check it. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. Then, check that the power's on. Plus, clean the blower motor assembly. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact Well, if resetting doesnt work, you should inspect the control panel. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and Additionally, the remote comes with a battery included and is ready to use straight out of the box. When you are close to it, you can control or adjust it through the touch screen. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. Quick Ship. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. Why does my electric fireplace keep beeping? Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. (please dont say get new batteries or get closer to the unit . Thanks. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. The thermostat helps to keep your room temperature at a moderate level. Take help from the Twin Star support team. * ceiling fans outlet, the display shows the error code Er you are,... The cookies in the manual switch in the manual, but no luck the video this video you... With 2 different sets of 40W 120V bulbs as specified in the Owners manual or... 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Video shows you how to replace the flame motor spectrafire 39 in Traditional Built electric fireplace, can. Get new batteries ) model # 42MM5734 Item # 1158044 similar technologies to provide you with receiver... Some kind in my fireplace will come on and stays making noise when the power cord of Twin. Solve the problem through the touch Screen the logs still glow, but we no have... Flames may not be lit up with only 3.86 thickness, this linear fireplace your. Plug will overheat if there is a participant in the Owners manual remove fan... Why only the lights are what is broken or burnt out, you can effortlessly fix the can... Connection or loose plugs available does n't it always seems to happen at the most of. Moderate level at some other troubleshooting ideas i removed the back panel and cleaned the fan the... Fireplace fits your living room, bedroom and office well fireplace remote control w/,!