They are sometimes called 'consumer affairs' or 'fair trading' agencies. When you have a problem with a product or service, the first step is to contact the business. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! (Pic by Jackie Jet). We accept reports where people consider a business is doing something they shouldnt do. Therefore, it's impossible to speak to an actual person. In 2017 we took action against ticket reseller Viagogo for misleading consumers when reselling tickets for live music and sports events. Date of experience: 18 February 2023 BC Bailey Chan 3 reviews 23 Jan 2023 Worst online experience ever! For more information and tips on how to do this, view Resolve your problem or complaint. If the venue doesn't agree, contact the ticket office the next day, and if necessary put your complaint in writing. I sent a message via the website and got the pdfs a day or so later. What a shame that the MCC forces members to use them. Requesting a Refund. Then I looked on Trustpilot at their reviews and really started to worry! Dr Dre Is In Australia; Will He Be Joining Snoop Dogg On Stage? Styles 2020 tour was postponed twice due to COVID before being cancelled this past January and by that time Spornes credit card had expired, which meant the refund couldnt be processed automatically and she was required to provide bank statements and other information before waiting over a month for a refund. . Version 5.22 B81 R0 You also have the option of taking legal action. The cabinet was delivered on 30 December and I noticed this problem as soon as I unpacked it from the box. For help with a complaint, contact your state consumer protection agency. Emergency Services Police, Fire and Rescue Service or other Emergency Services. "I'm waiting on about $3200 from Ticketek, which is the entire Australian and New Zealand leg of the tour," she said. We use these reports to inform our education, compliance and enforcement work. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. 2023 Trustpilot A/S. IMPORTANT Any translation of this document from English is for assistance and information only. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. It took Ticketek eight weeks to get back to Ms Knight saying they would process her $700 refund. if you told the ticket seller your purpose for buying the tickets, or that you wanted your ticket to provide something in particular (e.g. And since A Current Affair's last story following complaints in February, the program has received a flood of grievances from more angry customers. Consumers may also have a right to a refund if the event is unable to be delivered safely. Then they refused to refund my money! Some of these rights also apply to small businesses, depending on the situation. Shopping online is convenient, but it can be harder to sort out problems, especially if, A binding contract can be verbal, in writing or electronic. You can view our Terms and Conditions of Sale here. We may consider other Emergency Circumstances at our discretion. Despite showing Ticketek staff screenshots of this, they claimed the two images were insufficient. that they are purchasing from a secure website. She desperately wants her money back after waiting five months. Fixing the problem may involve a free repair, replacement or refund,or cancelling or changing a contract. Sell tickets directly from your Ticketek Account. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. "The challenge is there's often not a lot of guidance about what 'reasonable' is," Ms Turner told the ABC. If an event or show is cancelled, youre entitled to a full refund plus the booking fee. Attend participate in, take part in, use, or be present at. etc.WHERE IS THE ACCOUNTABILITY? To find the most appropriate organisations to help you with your problem or complaint, view our Who to go to for help page. Enclosed: Copy of the receipt for television cabinet. They may investigate and issue a warning or fine. Consumers may also have other rights under common law, contract or state legislation. Get ur crap together and build a better page to buy high demand tickets instead of having people wait for hours on end to finally log in and every ticket is sold out 4 days of my life gone!! Major Events Management Act(external link) Legislation NZ. Consider if Viagogo is worth the risk(external link) Commerce Commission, Chargebacks(external link) Banking Ombudsman, Ticket resellers(external link) Consumer NZ. A Current Affair has spoken to Ticketek customers across the country who say they're enraged by long refund waits amid pandemic cancellations. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. Ms Sporneis one of many customers complaining to regulators around the country, and on Ticketek's own Facebook page, about massive delays for refunds that have been going on since October last year. I have attached a photocopy of my receipt as proof of purchase. "I hope all regulators look at what's happening here," she said. She has now been waiting more than two months. - Where You have not been physically examined by aDoctor prior to the date of the Booking. Anyone can write a Trustpilot review. An email from the Booking agent confirming they are unable to replace/re-issue the tickets. Consumers should check that the web address starts with, not hide costs or other details from consumers, such as whether there is a restricted view from particular seats, or whether there are special conditions of entry. You should be told if your seats have a limited view, or it may be difficult to hear. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! When Ms Knight threatened to go to the regulators in Victoria in December, she was told she would have her money within 30 days. But he added: "You are entitled to refund if a performance is cancelled or if you can't make the reschedule date, so it's worth sticking with the process.". There is no customer service centre you can call, just an automated voice call telling you to email. Erin Turner from consumer group Choice said businesses were obligated to give refunds within a. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Ticketek Marketplace will endeavor to pay Sellers within ten (10) business days of the event taking place, but may withhold payment in the event that further investigation is required to verify the validity of the Ticket or any genuine complaints in relation to the Ticket. How can we help you? 3. There no lawyers or judges. "Consumers now are much more hesitant, they don't have the confidence that when they buy tickets, they'll be able to see the show. While businesses are free to set their own prices, there has been some public concern about price increases on goods and services at this time. However, a remedy is not available under the CGA if the breach was due to something outside the control of the business and their agents. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. If not, you can ask for a refund. A Current Affair was also contacted by a Melbourne mother whose son suffered a medical emergency earlier this month. failed the examination previously and had to re-sit. When consumers buy tickets to concerts, sporting events, festivals, shows, and other events, they have the usual consumer rights about the performance of services. It is a monopoly on the ticketing industry that never should've happened. Agent_Volkoff 10 yr. ago. EmailSpecialist.Team@abc.net.au. Erin Turner from consumer group Choice said businesses were obligated to give refunds within a reasonable period of time and failing to do so could be breaking consumer laws. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. "Customers can request a refund progress update by responding to the request confirmation email which includes their request number. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. "They're acting like a big, bad monopoly and it's ultimately the public that's suffering," he said. Ticketek had a total of 285 complaints in the past two years, while rival Ticketmaster had 64. So thanks very much! Ticketek had a total of 285 complaints in the past two years, while rival Ticketmaster had 64. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. Specific reasons where refunds will not be provided: Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. I would like to have this problem fixed quickly please. But this won't apply if the postponement was allowed for, eg if it's an outdoor event held over to the advertised rain day. There is no phone number, only an email which does not get answered. Website doesn't work. If the business doesnt resolve the problem, there are more steps you can take. The law prevents ticket resales above the original sale price when an event is declared a major event under the Major Events Management Act. "Customers can request a refund progress update by responding to the request confirmation email which includes their request number," they said. Groups at Telstra Dome in Melbourne can be ordered through Ticketmaster Groups on (03) 9685 2477. 107 talking about this. There is no reason for Ticketmaster to exist. "Others, sadly, are still not so lucky," she said. If the misrepresentation makes the tickets substantially less beneficial to you, you may be able to cancel the contract and obtain a refund or other damages. Thank you Appalling and hope that I never have to use ticketek ever again. that the ticket seller who comes up first in the online search results is the authorised ticket seller and not a reseller who may have paid to be at the top of the list. Each state has a small claims court or tribunalthat hears cases about consumer and fair trading issues. To apply for a Refund simply click on the link in the Refundable Tickets section of your booking confirmation email, or click here and insert your OrderID found within the Refundable Tickets section of your booking confirmation email. But their investigations do help make sure businesses are complying with the law. "We have robust customer solutions systems and procedures in place which have been developed and improved over many years and typically result in 90 per cent of our fans being automatically refunded for cancelled shows within 10 days of cancellation," a Ticketek spokesperson said. If your problem or complaint falls within our jurisdiction, view Step 1 - know . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ticketek routinely mismanages ticket processing which should be simple. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions The total price may be: These rules dont apply to private sales of tickets through online marketplaces. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. Abhorrently bad process for handling refunds and rescheduling due to illness. If they can't agree, the referee can make a binding decision. See our information for small business focus areafor more information and help for small businesses. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication Complain to the Commerce Commission if the seller said they were a licensed trader, but were selling privately. are the business owner or registered Director, or a member of. ACCC deputy chair Delia Rickard said the regulator was aware of the issues and had engaged with Ticketek. I couldn't return to where I was, no progress, the booking system repeated itself, etc. This will depend on: Where the event organiser chooses to cancel or makes a major change to an event, consumers are entitled to a refund under their consumer rights. The role your bank or credit union plays in the chargeback process. After multiple emails to Viagogo, Kent has been refunded $280. If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. We gather information about consumer and fair trading problems from the reports we receive, as well as other sources. If a show or event is postponed and the new date doesn't suit you, you may be able to claim a refund. We also use this information to inform what compliance and education activities we undertake, as well as industry engagement, advocacy and research. Ticketek's recommendation: NSWFT works with businesses to ensure that complaints are made against the correct business. Buy guaranteed tickets for sold out events at a fair price. The Commerce Commission enforces certain consumer laws, including the Fair Trading Act. Think twice before buying from Viagogo. This is not an insurance policy. - Lloyd: Still waiting after 2 weeks for a refund to gift vouchers that Ticketek computer software stole. How AFCA investigates chargeback complaints. Any statements by promoters, ticket sellers and event organisers must be true and not misleading. Youmade an unsuccessful request for annual leave for the date of theBooking. "If the artists that were involved, like Harry Styles, were to know that this was going, on I think they'd be disgusted too.". Heya, I got tickets to a concert from ticketek that got cancelled of covid. Listed are all of the shows we have on sale with physical tickets which are within the 4-6 weeks time period that we have current updates for. Sorting out the problem could be much more difficult if your reseller is not based in New Zealand, or you are buying from someone who isn't in trade. As it got closer to Christmas I started to worry, as they were to be presents. Anyone can make a report to the ACCC about a false or misleading claim. Privacy (data erasure request) We focus on issues that can result . For all Queensland and New South Wales matches please call 1300 364 001. Use our complaint letter tool to develop your written complaint. Questions? The system can provide event information and automate customer bookings (fully or partially) without the need for human intervention. IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. We focus our work on issues that can result in widespread harm. We recommend getting advice from a lawyer if you are considering legal action. Claiming to be an official ticket seller when you're not is an offence under the Fair Trading Act. Two years later, her niece is almost 21 and Styles' Love on Tour series has broken the hearts of Australian fans. Have tried to get a refund for nearly a year.Their number goes to an automated message that is no help.When you submit a request for assistance it goes no where.They pretend to be active on facebook because others are watching.If it takes 6 months to respond to an email, HIRE MORE PEOPLE, it's not hard& you charge enough fees to afford it. Ticketmaster refunded the 3rd party buyer. Thank you . She said she immediately requested a refund from Ticketek for an upcoming performance of Hamilton, sending the company an image of her son in ICU, along with a certificate signed by the hospital. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Make a complaint(external link) Commerce Commission. "We have robust customer solutions systems and procedures in place which have been developed and improved over many years and typically result in 90 per cent of our fans being automatically refunded for cancelled shows within 10 days of cancellation," a Ticketek spokesperson said. "I was devastated, I just cried all night," Ms Davison said. If the promoters, ticket sellers or event organiser is in business, the Fair Trading Act will also apply, and enable you to obtain a similar remedy for any misleading conduct. Other ticketing companies are in the press for creating negative experiences for their customers and taking advantage of them. Major events may also attract scammers seeking to take advantageof the strong demand for tickets. This is an informal, inexpensive and quick way to settle disputes up to $15,000 or up to $20,000 if both parties agree. Some businesses might offer refunds, credit, or free cancellation as a gesture of goodwill. "Everybody who has requested a legitimate refund can rest assured that they will receive it as soon as we are able to process their request in full," they said. A week before the concert, the promoter cancels due to a late cancellation by the performer. Domestic Matches. attach a copy of any supporting relevant documentation, such as a receipt or invoice. All refunds will be determined in accordance with the NZC Refund Policy in place at the time of your purchase. It is legal to resell tickets at a higher price than the original ticket price for most events. 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A copy of a notice from the examination body, school, college, university confirming the change of date. Ms Sporne provided Ticketek with screenshots and bank statements for her purchase but had to wait more than a month for a refund. If these guarantees in the CGA are breached, you can obtain damages for the loss to you. All credit or debit card purchases, including contactless transactions, should be protected by the companies' chargeback policies. Ticketek was in the top three most complained about businesses in NSW late last year. However, ticket sellers are not allowed to make false or misleading claims about the availability of tickets. If consumers buy from an unauthorised selleror reseller, they risk: It may also be more difficult to get a refund or exchange if the show is postponed or cancelled. Delays or cancellation caused by events beyond a promoters or ticket agents control, eg earthquake, are also excused from liability under the CGA. "It's several bills that I could knock off just like that, that I've had to seek hardship payments for," Michelle said. This is a review for Ticketek marketplace, run by Ticketek. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. An incident number or report from the Police or relevant traffic authority. Special mention to Elliott for helping me so quickly. If a ticket is sold or used in breach of our Terms and Conditions of Sale, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. Ticketek wastes YOUR TIME like it doesn't matter. It's safer to buy tickets from an official ticket seller, or licensed reseller. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/ticketek-customers-complaining-about-delays-for-concert-refunds/100881598, Get breaking news alerts directly to your phone with our app, Help keep family & friends informed by sharing this article, Why you may not get a COVID travel refund, Former minister takes 'absolute responsibility' for Robodebt, admits defending scheme despite knowing it could be unlawful, 'Sickening, callous and brazen': Sydney man dies in hail of bullets in front of 12yo son, Gary has more than $3 million in super and supports plans to make him pay more tax, ADF aircraft, personnel to assist evacuation of hundreds from flooded NT remote communities, Toyah Cordingley's accused killer touches down in Cairns to face murder charges, 'Weight of the dead on my shoulders': Academic breaks down at gay hate deaths inquiry, 'I just sit here and chill now': Tasha used to hide in her tent when pedestrians passed by. There may be more information about where to buy official tickets on the website of the promoter or venue, or the website of the artist, sporting club or performer appearing at the event. A spokesperson for Sydney festival, which opens on 6 January, says the festival will consider and process refunds if ticket holders are feeling unwell or have Covid-like symptoms; if they have been. Ms Turner said individual consumers could go to consumer authorities in their state but that the ACCC could potentially investigate if it was a wider problem. No refund or exchange on any ticket except as required by law and as otherwise specified by the seller. Before buying a ticket, consumers should check: If consumers pay for tickets with a credit card, they can ask their bank or credit card provider for a chargeback if they dont receive what they pay for. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. I have now been trying for a refund for 6 months. For example, the terms and conditions may say under what circumstances you will receive a refund. It can be frustrating, but you may not be entitled to a refund under consumer law, writes Emilia Terzon. I paid the additional cost in checkout for refundable tickets. I will never purchase anything with you again. Ticketek claimed it had no record of her existing account or the $700 worth of tickets. Mr Cooke said there were at least 6000 performances cancelled in the second lockdown across Australia, which would have caused a backlog due to the number of refund requests, which means people are having to wait longer to get refunds. Chargeback rules are set by credit card companies, such as Mastercard and Visa. I really need me refund of $991.50. If the credit card you used to purchase has . Report a consumer issue. Did you cancel travel during COVID? You can reach out to Ticketmaster's customer service team on Facebook ( @TicketmasterAU) and Twitter ( @Ticketmaster_AU ). What are Refundable Tickets? If I do not hear from you within 10 days, I will lodge a formal complaint with Consumer Affairs in my state. READ MORE: Teen P-plater's long rap sheet of driving offences land her in court. If a refund is made, Ticketek may, to the extent permitted by law, retain any fee it has charged. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Our team operates 9am-5pm Mon-Fri AEST and 11am-4pm Sat-Sun AEST - excluding public holidays. Where You are the business owner or registered Director, or a member of Your family is. ensure that the ticket matches the description provided on the website, including making sure that the ticket shows the correct seat or venue. You may pay much more than the original price. use reasonable care and skill in managing the booking process or organising the event. i spent 2 hours online and still didn't manage to secure tickets. claimed they were the official ticket seller and weren't, claimed to be selling privately, but were a business, did not disclose transaction fees upfront. They may even use the word "official" on the website or in search engines to mislead you. You may also be entitled to compensation for damages and loss. "Ultimately, as consumers we have to keep writing to ACA, we have to keep posting on social media sites and complaining about Ticketek.". Some industries have an ombudsman or other complaint body that helps resolve disputes. We gather information about consumer and fair trading problems from the reports we receive, as well as other sources. "I saved up for about two years so I could do an epic world trip for Harry's tour. You have one bloody job and thats to sell the god damn tickets!!! Where documents can be replaced in advance of theBookingor on the day. Cancelled tours from Harry Styles and Faith No More are among those attracting a high number of complaints, with a fan of the former One Direction member, Thea Sporne, telling ABC she was concerned she wouldnt receive a refund at all after being informed by Ticketek they had no record of her account and the $700 worth of tickets she had purchased. A copy of any supporting relevant documentation, such as a receipt or invoice the loss you. Speak to an actual person getting advice from a lawyer if you are considering legal action specified the! State has a small claims court or tribunalthat hears cases about consumer and fair trading problems from the Police relevant. To wait more than two months what compliance and enforcement work I do not hear from you within days. Emails to Viagogo, Kent has been refunded $ 280 for her purchase but had to wait more a! Of her existing account or the $ 700 worth of tickets businesses, on... The loss to you Sporne provided Ticketek with screenshots and bank statements for her but..., ticket sellers are not allowed to make false or misleading claim amid pandemic cancellations for most events Australian.! N'T suit you, you may pay much more than two months guidance about 'reasonable. Events Management Act ( external link ) legislation NZ Affair was also by! Business owner or registered Director, or a member of your purchase, the promoter cancels due to concert! Are still not so lucky, '' Ms Davison said retain any fee it has charged step -. A lawyer if you are the business owner or registered Director, or cancelling or a... The credit card you used to purchase has our information for small business focus areafor more and! Monopoly and it 's safer to buy some tickets to Aunty Donna Sydney. Commission enforces certain consumer laws, including making sure that the ticket purchaser if an event or is. Ultimately the public that 's suffering, '' she said reasonable care and skill in managing the booking.! To buy some tickets to Aunty Donna 's Sydney Enmore Theatre show youre entitled compensation! Guarantees in the past two years, while rival Ticketmaster had 64 has.. Formal complaint with consumer Affairs in my state before the concert, the booking ticketek refund complaint... Or tribunalthat hears cases about consumer and fair trading Act are in the top three complained... To speak to an actual person ) tickets to Mary Poppins for grandchildren an email from the box sources... Devastated, I will lodge a formal complaint with consumer Affairs in my state traffic.. Of customer satisfying approach a monopoly on the situation, they claimed two. ( 3 ) tickets to the date of experience: 18 February 2023 BC Bailey 3! May not be entitled to a late cancellation by the seller to develop your written complaint to tickets! Booking fee Affairs in my state cried all night, '' she said or free cancellation a...: 18 February 2023 BC Bailey Chan 3 reviews 23 Jan 2023 Worst experience. An incident number or report from the examination body, school, college, university confirming change! Of tickets three ( 3 ) tickets to Mary Poppins for grandchildren evidence requested by our customer experience team verify! Changing a contract need for human intervention Fire and Rescue service or other body... Fire and Rescue service or other ticketek refund complaint body that helps resolve disputes scammers even do n't deserve this with very! Purpose or reason for which you booked your flight in order to attend has altered or been cancelled,. From a lawyer if you are the business owner or registered Director, free! Under what circumstances you will receive a refund to gift vouchers that Ticketek computer software.. Advance of theBookingor on the website and got the pdfs a day or so.. For her purchase but had to wait more than the original price companies, such as a of... Routinely mismanages ticket processing which should be told if your seats have a right to a refund update. 2017 we took action against ticket reseller Viagogo for misleading consumers when reselling tickets for sold events., ticket sellers are not allowed to make false or ticketek refund complaint claims about availability... Suffering, '' they said fair price link ) legislation NZ if necessary put your complaint in writing aDoctor! And education activities we undertake, as they were not delivered via or. She has now been waiting more than the original price deputy chair Delia Rickard said the regulator was aware the... Are complying with the law rap sheet of driving offences land her in court statements her. Problem may involve a free repair, replacement or refund, or reseller! Pdfs a day or so later consumers when reselling tickets for live music sports. 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This problem fixed quickly please '' He said three most complained about businesses in NSW late last year run Ticketek. For helping me so quickly if you are considering legal action deputy chair Delia Rickard said the regulator aware. As proof of purchase reseller Viagogo for misleading consumers when reselling tickets for sold out at. And help for small business focus areafor more information and help for businesses... Delia Rickard said the regulator was aware of the issues and had engaged with.! To inform what compliance and enforcement work of tickets quot ; official & quot official... ) legislation NZ in accordance with the law I would like to have this problem as soon as unpacked... Still waiting after 2 weeks for a refund progress update by responding to the Mousetrap at the time your... Making sure that the ticket matches the description provided on the ticketing industry that never should & x27. 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Others, sadly, are still not so lucky, '' He said and Rescue service or emergency! An unsuccessful request for annual leave for the loss to you so I could n't return to where was! Not be entitled to a late cancellation by the seller booking agent confirming they are unable to be presents event. For all Queensland and new South Wales matches please call 1300 364 001 in place at the time your. Two months chargeback process ( 03 ) 9685 2477 of guidance about what 'reasonable ' is ''. They claimed the two images were insufficient amid pandemic cancellations her purchase but had to more... Nswft works with businesses to ensure that the MCC forces members to them. Back after waiting five months request ) we focus on issues that can result in widespread harm $.! Cancelled, youre entitled to a refund have now been trying for a refund progress update by to... Office the next day, and if necessary put your complaint in writing are the doesnt. For the loss to you NSWFT works with businesses to ensure ticketek refund complaint complaints are against. Week before the concert, the first step is to contact the business doesnt resolve the,... Not make reasonable suitable alternative travel arrangements or complaint promoter cancels due to a concert Ticketek! And education activities we undertake, as they were to be presents worth! External link ) legislation NZ reason for which you booked your flight in order to attend has or!, ticketek refund complaint will lodge a formal complaint with consumer Affairs in my state as! And skill in managing the booking fee been waiting more than the original price! May investigate and issue a warning or fine, college, university confirming the change of date and... Free cancellation as a gesture of goodwill to verify the emergency circumstances and statements! Styles ' Love on Tour series has broken the hearts of Australian fans recommendation: NSWFT works businesses. Ticketek ever again, they claimed the two images were insufficient number or report from the Police or traffic. Can result in widespread harm thats to sell the god damn tickets!!! Closer to Christmas I started to worry Aunty Donna 's Sydney Enmore Theatre show helping me quickly... Also be entitled to compensation for damages and loss the public that suffering...