Plus, your own feed of TPG content. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Head over to our Sailor App to sign the acknowledge form. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. As ever, you should ensure you have adequate travel insurance for your trip. Your Ticket Contract and the Privacy Policy contain more information on the above. Compare the cost in points or miles to cash, and see which option is best. Providing vaccination status (if applicable), 1. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Virgin Voyages cannot accept Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the voyage. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. If you have not paid in full, any money you have paid will be refunded to the original form of payment. Our quarantine protocol aboard our lady ships is as follows: Below weve outlined some of the financial details, and how weve got your back, in the rare case that there are COVID-19-impaced Sailors: And finally, our contact tracing protocol on board is as follows: Caring for each other extends beyond the time we sail together. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. Once you check in, youll receive your Band and board the ship. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. Sometimes it's worth a large investment to reap the benefits of a great credit card. We urge you to read them, as youre agreeing to be bound by them when you book a cruise with Virgin Voyages (a Voyage). Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. Yes, I want to receive emails from Virgin Voyages. Check you've typed your email address correctly. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. The list of things that are prohibited on board, 4. (Enrollment required for select benefits.). Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. Complete the health-check form in our Sailor App, 2. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. Welcome to help centre. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Frankly, the only lines we like are tan lines, Bi-weekly testing for the COVID-19 virus for our Crew, Any Crew members who come into contact with anyone who tests positive for COVID-19 will isolate and take part in additional health checks to stop potential outbreaks, Increased Crew uniform cleaning at our laundry facilities with the latest cleaning technology installed; high temperature cleaning that eradicates viruses and harmful bacteria that can live on clothing, Required gloves and frequent hand washing for high-risk areas of contamination like pre-health check terminal welcome areas, delivery areas, laundry and waste disposal areas, Managing the arrival and disembarkation times of Sailors and Crew at the port terminals, so that necessary physical distancing is possible, For all our Shore Things and at The Beach Club at Bimini, we only suggest activities on land that meet the sanitation or physical distancing requirements that we have on the ship, Sailors can explore ports of call on their own except where local laws and regulations require a booked Shore Thing to disembark. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. Within 120 in Premium. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . 3. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Head over to our Sailor App to sign the acknowledgment form. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. We suggest participating in shoreside activities that meet the sanitation and/or physical distancing requirements that we have and follow onboard our ships, All Shore Excursion operators listed on our website or mobile app have committed to implementing our Voyage Well initiative health and safety protocols, including vaccinated tour guides or, if not vaccinated, proof of a negative PCR Test 48 hours prior to the Shore Thing departure or negative Antigen Test on the morning of the Shore Thing departure, That being said, we cannot ensure or guarantee that all such health and safety protocols have been implemented or will be maintained at all times by the Shore Thing operators, All Sailors going ashore will also be required to comply with protocols in each specific port of call, We encourage Sailors to visit each destinations official website to familiarize themselves with the local health and safety measures in effect at each port of call, Any Sailor who has signs of COVID will receive complimentary medical care on board via our onboard Medical Team our medical center is equipped with the latest PCR testing capabilities to test for COVID-19 and other viral diseases, In case of a positive PCR test, those Sailors will be isolated under Virgin Voyages Infection Prevention & Control protocols, Our highly trained medical team will treat impacted Sailors with the best care until we arrive back and are in port, and the impacted Sailors can be transferred to local medical or quarantine facilities, If negative, we will test for other viral infections as well, for example, influenza A & B, etc., and if any of those tests are confirmed, treatment is administered accordingly, Isolation may not be required for the above cases, but our medical doctors on board will determine on a case by case basis, Using the close contact tracing feature built into our Sailor App, we will identify other Sailors and Crew who will also need to isolate and take a PCR test, If those Sailors test positive, they will need to remain isolated for the rest of the Voyage and then be transferred to a designated shore-based quarantine facility to complete the remainder of the required quarantine period, Any and all Sailors who test positive for COVID-19 are moved to a Sea Terrace Cabin on Deck 9 in an isolated zone away from other Sailors, A prorated voyage fare FVC will be given to anyone who has their cruise cut short due to testing positive for COVID-19, or being suspected of having COVID-19 during the sailing, If required, Virgin Voyages will cover the costs of your COVID-19 medical treatment on board, If you test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided, We will also take care of all On-Demand Entertainment Charges from Sailors folios during isolation/quarantine, Please note that all other Ship Eats charges will still be applied to orders e.g. Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. PALM BEACH Two more cruise lines have announced the elimination of pre-embarkation testing requirements, following the CDC's decision last week to drop its COVID-19 program for cruise ships. In some cases, the answer is yes. The body cameras record interactions with Guests and crew to ensure the protection of our Guests, crew, and Security Team members. For the safety and security of Guests, we use closed circuit television (CCTV) or other surveillance means onboard the ship. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. Entertainment. Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Items 7.1 and 7.2 of the ticket contract includes . Passengers who do so are eligible to receive a full refund in the form of FCC. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. Notwithstanding, where permitted by law, by boarding our vessel, you grant us permissionto photograph, film and/or record you by any means. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Beyond 121 days or more from the sailing date, Guest or Guests travel agent has 7 days from the initial booking date as a grace period to cancel the reservation and will receive a full refund of the deposit if cancelled within the grace period. Required pre-flight COVID tests on disembarkation, 1. Heres a peek. royal caribbean covid cancellation policy royal caribbean covid cancellation policy (No Ratings Yet) . For a look at our full Voyage Well Ashore terms and conditions, please click here. Future cruise credits are issued for the fare paid at the time of cancellation. Related: A Disney cruise vs. a visit to Disney World during the pandemic. - You have the most flexibility outside of 120 days prior to your departure date. All the documents and completed forms we need from you before getting on board. We are unable to guarantee that you will not be included in video footage and photographs on an incidental basis. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. - Pre-cruise testing is no longer required. Additional rights may apply to our U.K. How To Cope With Cruising's Pause? The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Guests may consider self-identifying their disability where notice to the vessel crew would prevent misunderstanding of a Guests particular impairment or disability. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. Check you've typed your email address correctly. Find the right card for you. Anyone in those situations is eligible to receive a refund or FCC. We similarly have the right to confiscate any articles carried or contained in any Baggage that we, in our sole discretion, consider dangerous or pose risk or inconvenience to the health, safety, or security of the vessel or persons on board. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. The Plantation-based cruise line was set to debut in March 2020, but the . Sailors who traveled with you to the terminal (close contacts) will also be denied boarding even if their COVID results are negative. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. Due to the risks inherent in travel by sea, if a Guest has any special medical, physical or other requirements, the Guest, the Guests travel agent, or any person booking on Guests behalf is requested to inform us at the time of booking of any special need or other condition for which Guest or any person in Guests care may require medical attention or accommodation during the Voyage, or for which the use of a wheelchair or service animal is contemplated or necessary. Sailing from Portsmouth, UK, the summer staycation-at-sea voyages will include three and four-night itineraries with a total of six sailings during August. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. This post contains references to products from one or more of our advertisers. Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. We've made it safe, so you can do everything. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. What to book before you get to the port, 2. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. United rolls out free fleetwide Wi-Fi for select flyers. Travel and entry requirements Your first stop for everything you need to know about travelling to and from Australia. We may receive compensation when you click on links to those products. For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. Masks may be required during embarkation and disembarkation and at ports depending on local recommendations. In the event of strikes, lockouts, labor issues, riots, health emergencies, weather conditions, mechanical difficulties or a variety of other reasons, Virgin Voyages has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. Water or soft drinks in boxes and cans are permitted in hand luggage only, Anything you want (or need) to use right away. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Find out how here. That's exactly the case with the Amex Platinum card. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. And theres no communal food sharing food is only prepared when its ordered and delivered directly to you, When using our delivery food service on board, ShipEats, we have contactless drop-off and pick up, Leveraging our already-digital onboard experience to limit contact; The Band (for contactless payment), Service Chat (for assistance digitally), and our Virtual Queues (for getting in lines for onboard experiences without actually getting in physical lines). We will seek your express consent before doing so. They will receive 100% of the cruise fare paid in the form of FCC. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Guests may consider self-identifying their disability where notice to the terminal ( close contacts ) will also be denied even. 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